Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

December 5, 2020

LL has increased our sales a lot, it still has some issues needs to be solved, but overall the system is very helpful. support team are great.

Daniella Lehavi
Israel
Over 1 year using the app
LoyaltyLion replied December 14, 2020

Thank you for taking time to leave us a review! We're so happy to have had a positive impact on your sales 😊 I'll be sure to pass your lovely feedback on to our Support team!

February 6, 2019

Awesome app! Used it for 3 years on Lightspeed and now on Shopify! Would recommend it to everyone!

Shout out to the LL team! Keep up the good work

Constyle
Netherlands
30 days using the app
November 19, 2018

Was excited when we started using this, but then it does not offer what we did compared with its competitors. This is also getting so much spam accounts.

Furry Feline Creatives
United States
About 2 years using the app
LoyaltyLion replied April 9, 2019

Hi Furry Feline Creatives, sorry to hear that you are getting a lot of spam accounts. We do have some advice on avoiding these if this is still an issue? Feel free to get in contact at support@loyaltylion.com. We'd also love to know what future elements you'd like to see on LoyaltyLion, we are always looking for new ideas!

July 22, 2015

Must thank Dave.. Very helpful.. Solve my problems instantly. if you guys want to run a loyalty program..Loyalty lion is your first choice..

Voucherdelas
Malaysia
29 days using the app
November 23, 2022

Every team member has been so helpful at every step from answering questions at the very beginning to assisting with troubleshooting. The program is very easy to implement!

Baxter of California
United States
28 days using the app
LoyaltyLion replied November 30, 2022

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

September 10, 2018

Great app as it helps customer to shop ans buy more

The interesting about it is complete and fully packed

JackhammerKL
Malaysia
27 days using the app
January 16, 2023

Joshua was amazing during our onboarding process, very helpful - thank you so much for the great service

OMNI PET LTD
United Kingdom
26 days using the app
LoyaltyLion replied January 17, 2023

It’s great to hear that you had a positive onboarding experience with getting your program set up and launched. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

September 22, 2016

Great tool for my website
jerseychamps.com

Jersey Champs
United States
26 days using the app
February 14, 2023

We have only recently signed up for Loyalty Lion and so far I have been nothing but impressed with the platform, integrations and the service. Our implantation partner Jonathan has been so incredibly helpful in ensuring that we are utilizing best practices but also that the program aligns with our brand values. We spoke to a lot of loyalty programs before moving forward with LL and we are so glad that we chose them as our partner. 10/10 would recommend.

Brackish
United States
25 days using the app
LoyaltyLion replied February 15, 2023

We want you to know how much we appreciate your review. Our staff works hard every day to give you the best dining experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.

August 27, 2016

We used this app for about over a year, they have basic reward features with old technology and limited features. This is NOT the best reward program within the Shopify app store. Their tech is really lagging and its really old school and a bit basic. I also did not like support either, they try to tell you what to do. Not a good experience and I have switched to a much better program for our stores rewards that is more modern and has a better system.

Glam Seamless Hair
United States
Almost 2 years using the app
LoyaltyLion replied April 9, 2019

"Hi there, thank you for your feedback. We hope your rewards programme is doing well!

We just wanted to check in as we have been focussing a lot on our product over the last few years and we've developed some awesome features that will engage your customers. If you're interested in knowing more, drop us an email on support@loyaltylion.com. "