Reviews (639)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, praising its easy setup and user-friendly interface. Key features like customizable rewards and integration with email marketing tools like Klaviyo are especially valued. The app's reliable performance and robust analytics are noted, alongside responsive and helpful customer support. Its smooth integration with Shopify and other platforms makes it a top choice for growing businesses through improved loyalty ...

May 30, 2018

Super !

Casual Sofame
France
About 1 hour using the app
October 1, 2016

I am setting up this new app and it was very straightforward - however, it's a pity the extra add on Premium charges are not more obvious at the outset. It would be useful to have more of this explained at the beginning of the process

Jeweltreeedinburgh
United Kingdom
About 1 hour using the app
March 31, 2020

This app is great but doesn’t allow you to have a link inside the menu like almost pretty all app... they charge you 150$/month usd to have this option!!! Wich is super high... if your looking for great app available in french but expensive that’s the one!..
For me it’s 50/50
I mean ... app works really great and it’s available in french wich is not that commun ...
but i don’t like widget on page ...

TroisPetitsLou
Canada
About 16 hours using the app
LoyaltyLion replied April 1, 2020

Hello TroisPetitsLou,

Thank you for your review!

Please note that there is no need to upgrade to our Small Business plan for just one feature, we offer a range of ...

September 4, 2019

Messy. Not user friendly. Now I have to delete the app, but the widget is still in my store. Very annoying

Bamboo Mi
Canada
About 15 hours using the app
LoyaltyLion replied September 5, 2019

Hi there,

I'm sorry to hear this, one of our support team members has reached out to help.

Kind regards,

Caitlin

September 26, 2016

Looking forward to our new Loyalty Program using the LoyaltyLion app; now our customers can earn back points on their purchases from Portico Indoor & Outdoor Living!

Portico Indoor Outdoor Living Inc
Canada
39 minutes using the app
July 3, 2018

Awesome customer service! Worth it!

Rezenpure
Singapore
29 minutes using the app
May 30, 2019

If I could I would give Zero. The app do not have the option to uninstall. I hope no one falls in the same problem I had. Terrible experience.

GC Beauty
Brazil
About 10 hours using the app
LoyaltyLion replied May 31, 2019

Hi there, sorry to hear that you had a negative experience with LoyaltyLion - one of our team will be in touch to help ASAP.

January 29, 2019

Very tricky - you have to pay for everything. It seems like it would be an amazing app but then you have to pay just to add it on a page, to send an email, to update clients. What a waste of a couple hours of setting it up. So upset!

Bloomiss Naturals
Canada
About 5 hours using the app
LoyaltyLion replied April 9, 2019

Hi there, we apologise that our pricing policy was not clear during your sign up process. Our free plan is available to ensure that all stores can benefit from a loyalty ...

September 27, 2016

Looks great. Easy integration and simple to follow steps to fine tune for your site!

Iconic Cloth
United Kingdom
About 1 hour using the app
May 3, 2019

Extremely fishy!!!
Every "comma" we may add will come with extra payments.
Before anything else, before starting to translate or anything, check this page of them and see the prices they will ask for stuff.

https://help.loyaltylion.com/account-management/shopify-enhancements

Bem Estar Essencial
Portugal
About 2 hours using the app
LoyaltyLion replied May 8, 2019

We’re sorry to hear you didn’t have a good experience with our pricing structure - our enhancements are designed to enable stores on the free plan to add additional loyalty ...