Reviews (639)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and retention, praising its easy setup and user-friendly interface. Key features like customizable rewards and integration with email marketing tools like Klaviyo are especially valued. The app's reliable performance and robust analytics are noted, alongside responsive and helpful customer support. Its smooth integration with Shopify and other platforms makes it a top choice for growing businesses through improved loyalty ...
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I guess it's great for someone who doesn't want a lot of control over their customer lists. Or maybe if you're just starting up. We've had a customer list with rewards for 5 years and trying to import existing customers and their points - with everything having to be sent to Loyalty Lion first - not even being able to delete a customer. That doesn't work for us.
Hi there, thank you so much for your feedback! We understand why would want these features and we are looking at ways to implement them. At the moment, it is not possible to ...
There are better apps for free and the pricing is ridiculous although customer help is on point and very fast
Hey E&X Team,
Thank you for taking the time to leave us a review - we're really grateful for your feedback! Whilst we do offer a number of paid plans, we also have a free ...
Despite some peoples complaints about pricing, this app gets the job done for what seems to be a pretty fair price. The A la Cart option seems to fit the bill for our needs!
Thanks for the review! We are glad to hear you're enjoying your experience and that LoyaltyLion meets your needs :)
Not a great start. We have installed the app and we are stuck on the onboarding screen which we cannot switch off. There is no "x" or "close" button. Chat support exists but they are replying very slowly and unwilling to help. It has been the second day of "using" or even not using the app and we cannot do anything.
Hi TruClothing!
Thank you for your feedback, we are sorry to hear you are having a negative experience with LoyaltyLion.
The reason for seeing the onboarding screen which ...
We are using LL for more than a year across multiple shopify stores and the entire experience was top notch! From onboarding, to calls regarding setup, to different questions, to customer support these guys are really professional. I'm the Head of Marketing and I really recommend them!
Our store's PrivatePrize.com photography templates sales jumped to 50% after installation. Our Photography Clients are appreciating the use of Private Rewards through LoyaltyLion.
It was so easy to start! Awesome anybody can set up this. I would like to comeback and write another great review after i see the success of this additional benefit to my business.
the app is great helps with customers kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
the app was good on day one, day 2 it has disappeared from our website?? it still shows installed in the backend, but stopped showing. strange !
Thank you for your review, please reach out directly to our support team who would be happy to resolve this for you.
I couldnt switch off their widget from my website so i contacted the chat support. No one was in the chat. After ONE HOUR of waiting support contacted me back. They say "free plan" but if you want to switch on/off their widget you have to join advanced plan (699$/month) or plus plan (1500$/month). AMAZING!
Hi Eroke team, thanks for taking the time to leave us your review! Whilst we can always support in un-launching the program for you, we don't suggest toggling this on and off ...