Reviews (628)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and retention, noting its user-friendly interface and customizable features like emails and rewards. They appreciate the seamless integration with platforms like Klaviyo and the detailed analytics dashboard, which helps understand customer behavior. The onboarding process is smooth, and the customer service team is praised for their responsiveness and professionalism, contributing to increased business revenue.
Refine
-
By rating
Our store's PrivatePrize.com photography templates sales jumped to 50% after installation. Our Photography Clients are appreciating the use of Private Rewards through LoyaltyLion.
It was so easy to start! Awesome anybody can set up this. I would like to comeback and write another great review after i see the success of this additional benefit to my business.
New to the app so no feedback on performance as of yet, but super easy to install, integrated very well and easy to operate. The customer service from Sia was exceptional. Answered all my questions and gave some great advice.
Extremely fishy!!!
Every "comma" we may add will come with extra payments.
Before anything else, before starting to translate or anything, check this page of them and see the prices they will ask for stuff.
https://help.loyaltylion.com/account-management/shopify-enhancements
We’re sorry to hear you didn’t have a good experience with our pricing structure - our enhancements are designed to enable stores on the free plan to add additional loyalty functionality one feature at a time, without having to move up on to one of our paid plans. I'll be in touch to provide further support!
Lottie (LoyaltyLion Customer Success)
Looks great. Easy integration and simple to follow steps to fine tune for your site!
Super !
great app ,love it ! but the price is too high for the features that i wanted
I am setting up this new app and it was very straightforward - however, it's a pity the extra add on Premium charges are not more obvious at the outset. It would be useful to have more of this explained at the beginning of the process
Misleading information on pricing. eg. 'Stores on our free plan can send customized loyalty emails'. This is extremely unhelpful if you are then charging 59$ for this 'enhancement'. Better transparency on pricing before install, please!!
Thank you for taking the time to leave us a review!
Our free plan allows you to start small with our core features and add individual paid features such as emails only as you need them. We give every store that signs up a free trial so that you have the opportunity to use these features before choosing to add them to your plan.
However, being as transparent as possible is really important to us here at LoyaltyLion and so I've passed this really valuable feedback along to our Marketing team to discuss how we can strive to be even more transparent for the future 💫
Looking forward to our new Loyalty Program using the LoyaltyLion app; now our customers can earn back points on their purchases from Portico Indoor & Outdoor Living!