Reviews (640)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, praising its easy setup and user-friendly interface. Key features like customizable rewards and integration with email marketing tools like Klaviyo are especially valued. The app's reliable performance and robust analytics are noted, alongside responsive and helpful customer support. Its smooth integration with Shopify and other platforms makes it a top choice for growing businesses through improved loyalty ...

April 5, 2017

It sound like this is the best app ever, but think again.
You have to pay for almost everything. I even asked their support team what the price would be since its not clear, but "it depends on how many sales you have" she told me. She then said that it was free until i got a larger number of sales. Shortly after this i saw that i cant use anything without paying for it. I feel cheated!

Snerten Snelle
Norway
22 days using the app
LoyaltyLion replied April 9, 2019

Hi there, we're sorry to hear that our pricing structure wasn't clear. We base our pricing on the number of orders to make sure you only ever pay for the members that are ...

May 2, 2016

Very simple to install and generate codes. I loved it..so far

Allmydibs
India
16 days using the app
Edited November 21, 2016

I give the loyalty rewards and referrals fives star review.

Merchants Shopping Mall
United States
About 20 hours using the app
February 7, 2021

This app and service is so easy so Streamlined for my business and honestly I love it. I look forward to using this application and all its tools

Samurai Designz
United States
About 20 hours using the app
LoyaltyLion replied February 23, 2021

Hi Samurai Designz team! Thank you so much for your review. We can't wait to see the loyalty program grow with your business! 🦁

September 3, 2017

The LoyaltyLion is very wasy to use.

30 Years Playing And Still Going On
Finland
15 days using the app
August 14, 2018

I just switched, they were able to migrate all of my current point holding customers over. I like that it's free until a ceratin level of sales, not customers.

The Pearl Antler
United States
About 19 hours using the app
February 24, 2020

Good luck trying to cancel any part of this service! I still haven't figured it out. Worse than pulling teeth and very frustrating.

dOSA Natural Skin Care Products
United States
20 days using the app
LoyaltyLion replied February 24, 2020

Hi dOSA Natural Skin Care Products,

Sorry to hear about this issue, I have been in contact with our Customer Success team and they have reached out to you regarding solving ...

November 3, 2018

Just getting started. Kind of fishy we have to leave a review FIRST. Before using the product. But this is how MLM SCAMS start....

Loved by Lilly
United States
17 days using the app
LoyaltyLion replied April 9, 2019

Hi Loved by Lily! Sorry that you found it fishy to leave a review after our initial set up. We wanted to know your thoughts on our set up process. :)

August 24, 2018

It should be a great app and i believe it is a nice solution to give it for free id we could reach 800 orders a month...it would be helpfull during the start up phase.

Gmmoda
Italy
About 16 hours using the app
Edited January 23, 2017

great app if you have the money

Natural Escapes Body
United States
10 days using the app