Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

May 11, 2016

I love the simplicity of this app. It is straight forward kept the setup a breeze. I was setup in less than 5 minutes with Loyalty Lion's directions, and I now have a reward program that customers can be excited about. I also like the placement of the dashboard elements, and the FAQ is very helpful. I recommend this reward program app over any others.

Incrediwear
United States
2 days using the app
November 26, 2015

Great loyalty app! Everything works smoothly and easy to install.
Especially their price plan is based on sales volume and this is what I was looking for.
Other loyalty app is based on the number of customers and many customers just list their name even without making account. So I reached over 1000 customers without enough sales volume. For other app, I have to pay $59 with 2000 customers which can be reached quickly.
I heard they are working on to add 'reward for product reviews' function. That's most of apps doesn't support.

Zen Tea Life
Canada
1 day using the app
October 6, 2016

This app is easy to use and has great add on features at a low cost. I launched yesterday and already have people signed up!

Bridge Nine Candle Co
United States
1 day using the app
May 19, 2021

I couldnt switch off their widget from my website so i contacted the chat support. No one was in the chat. After ONE HOUR of waiting support contacted me back. They say "free plan" but if you want to switch on/off their widget you have to join advanced plan (699$/month) or plus plan (1500$/month). AMAZING!

Eroke - Made in Italy
Italy
1 day using the app
LoyaltyLion replied May 26, 2021

Hi Eroke team, thanks for taking the time to leave us your review! Whilst we can always support in un-launching the program for you, we don't suggest toggling this on and off once you're launched as this can impact your customers' ability to earn points and interact with the program on the whole. Your feedback is really valuable to us and so we've taken this back to our Product team to consider how we could support this in the future ✨ LoyaltyLion team

Edited November 21, 2016

I give the loyalty rewards and referrals fives star review.

Merchants Shopping Mall
United States
About 20 hours using the app
February 7, 2021

This app and service is so easy so Streamlined for my business and honestly I love it. I look forward to using this application and all its tools

Samurai Designz
United States
About 20 hours using the app
LoyaltyLion replied February 23, 2021

Hi Samurai Designz team! Thank you so much for your review. We can't wait to see the loyalty program grow with your business! 🦁

August 14, 2018

I just switched, they were able to migrate all of my current point holding customers over. I like that it's free until a ceratin level of sales, not customers.

The Pearl Antler
United States
About 19 hours using the app
August 24, 2018

It should be a great app and i believe it is a nice solution to give it for free id we could reach 800 orders a month...it would be helpfull during the start up phase.

Gmmoda
Italy
About 16 hours using the app
March 31, 2020

This app is great but doesn’t allow you to have a link inside the menu like almost pretty all app... they charge you 150$/month usd to have this option!!! Wich is super high... if your looking for great app available in french but expensive that’s the one!..
For me it’s 50/50
I mean ... app works really great and it’s available in french wich is not that commun ...
but i don’t like widget on page and 159$ to get a link it’s on my opinion super high...
pretty much all app will do it for you for no penny more!!! So for me it’s a big no just for that... if they allowed me toget a link tho i would of pay 50$ for sure... it’s worth it for the app and easy to customize!
It’s on your hand... i hope ill help many people with my honnest review:))

TroisPetitsLou
Canada
About 16 hours using the app
LoyaltyLion replied April 1, 2020

Hello TroisPetitsLou,

Thank you for your review!

Please note that there is no need to upgrade to our Small Business plan for just one feature, we offer a range of enhancements that you can pick or choose from to suit your budget. Regarding your request to have a link to the panel in a menu, this is a great suggestion! I have sent this to our product team to consider. A member of our team has also reached out to you via email to assist with your request.

Do get in touch with our support team if you have any further questions.

Kind regards,
Sophie Arnold
Customer Success Specialist

September 4, 2019

Messy. Not user friendly. Now I have to delete the app, but the widget is still in my store. Very annoying

Bamboo Mi
Canada
About 15 hours using the app
LoyaltyLion replied September 5, 2019

Hi there,

I'm sorry to hear this, one of our support team members has reached out to help.

Kind regards,

Caitlin