Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly setup, robust features, and ability to enhance customer engagement and repeat purchases. Its flexibility for creating unique loyalty programs and integration with Shopify and Klaviyo are seen as major benefits. Merchants also praise its reliable performance and exceptional customer support. The onboarding process is well-received, and customers reportedly find point redemption easy, boosting loyalty. Some merchants have noted improved customer retention and revenue growth.

July 12, 2016

so easy to install and the must for any ecomerce.
If you want a chance as a start up you have to give rewards and referral.
Rewards will get you loyalty from your customers and referrals.
Thanks for this so accessible interface.
With Shopify, everything is made easy!

Briobebe
United States
8 days using the app
July 31, 2016

Great app, great support.
Have everything that i was looking for in my store www.hullatech.com
Thank you

Hullatech
United Kingdom
8 days using the app
August 15, 2018

nice app I this this will help my campaign

Pinoykickstartfund
Philippines
7 days using the app
October 25, 2018

This a great app! This will definitely help with customer loyalty. I like the fact that there is a trial period.

Meow Bowwows
United States
7 days using the app
September 22, 2016

I tried a few loyalty and refer-a-friend apps, but Loyalty Lion is by far the most well-built app I've seen. Clean dashboard and widgets, easy to set up with clear guides on what to do next. I'm sure I'm going to attract a few more sales because of it.

Funky Moose Records
Canada
6 days using the app
January 15, 2018

Ottima app. Per i clienti italiani informo che tutte le scritte che volete far apparire sul vostro sito o le email sono modificabili e in italiano. Il pannello amministrativo rimane in inglese ma è semplice da utilizzare. Se avete bisogno di aiuto, grazie alla chat, avrete tutte le info possibili. Molto attenti e disponibili. Grazie Lottie per la tua assistenza ;)

Xtreme Lashes Italia
Italy
5 days using the app
May 11, 2023

Not a great start. We have installed the app and we are stuck on the onboarding screen which we cannot switch off. There is no "x" or "close" button. Chat support exists but they are replying very slowly and unwilling to help. It has been the second day of "using" or even not using the app and we cannot do anything.

TruClothing
United Kingdom
5 days using the app
LoyaltyLion replied May 17, 2023

Hi TruClothing!

Thank you for your feedback, we are sorry to hear you are having a negative experience with LoyaltyLion.

The reason for seeing the onboarding screen which is stopping you from moving forward is due to exceeding the allotted order volume limit for the free plan (800 orders).

We are actively trying to engage with you on the situation and hope we hear back from your team soon so that we will be able to support/assist further

October 2, 2020

I am using this app now. Very responsible agent. I am using this app now. Very responsible agent. good app

Bookmark Home
United States
4 days using the app
LoyaltyLion replied October 27, 2020

Thank you so much for your review! We are so pleased that you are enjoying our platform 😀

August 2, 2018

Excellent app I highly recommend. Tried multiple loyalty apps before this one and they all fell short. Excellent support - they were even able to customize the app to work with our Wholesale program! They even offer on-boarding and quarterly advice on how to best run your loyalty program. We fully expect that this new loyalty program is going to drive our sales and boost our bottom line, while delighting our customers. Thank you Loyalty Lion!

Butterfly Express Temp
United States
3 days using the app
September 11, 2016

Its a great way to keep customers engaged...
easy to use...

Tigiris Illustrations
Australia
3 days using the app