Lucky Orange Heatmaps & Replay , 1,149 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.
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Really like the product, but as a new business the free tier runs out very quickly and paying for the next tier is a little to much just now. Once I'm more profitable I'll be happy to pay for a broader service.
Thank you for your review and feedback. Visitor behavior is powerful in growing a business as you discovered. We're here should you need anything!
Cheers - Emilia from Lucky Orange
Really interesting software. So much fun being able to watch how customers interact with our website!! And being notified of rage clicks etc. This is a really useful piece of software; now I need to learn how to use it to its full potential!
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for your review, and happy tracking!
Cheers - Emilia from Lucky Orange
the app is very user friendly.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!
Cheers - Bradley from Lucky Orange
Excellent app, recommended
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!
Cheers - Bradley from Lucky Orange
I really like the 'live notifications, the main reason for getting the app. So far so good but when using the 'watch' feature, sometimes it cuts off halfway though and says 'something changed'
I"m getting lots of adds to carts but not a lot of sales and I am using the app to try to see what the issue is!
But I like the app, its well worth trialling it to see if its for you
other than than, I like the live notifications
Thank your for taking the time to leave us a review! Also, we appreciate your feedback and have shared it with our team. We're here to help you uncover those conversion barriers. Don't hesitate to reach out for assistance!
Cheers - Emilia from Lucky Orange
Lucky orange is a very handy tool and quite easy to use. The ability to see how people are using our website has been rather interesting. Keep up the great work guys!
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Justin from Lucky Orange
Love this app! So useful to see how customers interact with pages and what they do. I also love the notification sounds.
Thrilled that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. We’re here should you need anything else!
Cheers - Justin from Lucky Orange
great app!
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!
Cheers - Emilia from Lucky Orange
Instantly worth installing this. We started to get insights about customer behavior on our site that solved a lot of mysteries for our team! I would highly recommend Lucky Orange to anyone ⚡️
We're thrilled to hear that Lucky Orange provided instant value by delivering enlightening insights about your customers’ behavior. Thank for your review and recommendation. We’re here to help solve more 'mysteries'!
Cheers - Jordan from Lucky Orange
Lucky Orange support team was super helpful!!! Loved how they were quick to answer all my questions and even were willing to help me set up my account via zoom calls. They were so accommodating :) The app is great so far, easy to navigate and watch session replays - love that you can speed up the replays and skip inactivity.
Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else!
Cheers - Emilia from Lucky Orange