Reviews (562)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in email collection and subscriber list building, which enhances sales and conversions. It offers customizable pop-ups and email campaigns, and integrates seamlessly with Shopify, making it easy to set up. The free version is especially beneficial for new or small-scale merchants. Merchants also commend the responsive and helpful customer support, and the ability to sync with major email services, making it a cost-effective and versatile tool for email marketing. Many report significant growth in their email lists soon after using the app.

October 14, 2016

Great basic features. Very easy to use and setup - works great!

Cats Like Us
United States
About 1 year using the app
January 20, 2017

Love it easy to put together and not so complicated and more options.

thanks
johanna

Dash Posh
United States
About 1 year using the app
March 22, 2018

Easy to setup and looks good. Would use again

K Kas
United States
25 days using the app
February 6, 2023

Super easy to add and edit! Was looking for something to add to our website to get newsletter subscribers, and Mailmunch is definitely what we were looking for!

29 Branded Beef
United States
25 days using the app
Mailmunch replied March 8, 2023

Hi 29 Branded Beef, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

November 14, 2017

great app. wonderful, with ease of setting up.

Wellness Com Ph
Philippines
24 days using the app
January 24, 2021

It just easily block your mailing function, and takes more than one week to restore the function, poor tech and poor customer service. Never recommend.

Tilami
China
Over 1 year using the app
Mailmunch replied January 27, 2021

Hi Tilami, We are really sorry to hear about your experience. The issue you were facing was resolved promptly but it appears there was a delay on your end in receiving the communication sent from our end. We have reached out to you directly on the email as well so we can address any concerns you may be facing.

July 1, 2019

I contacted them multiple times on several issues for 3 days and nobody gets back. still waiting for assistance !

DilaraSaatci
United States
Over 1 year using the app
Mailmunch replied July 11, 2019

Hi Dilara, Extremely sorry for the inconvenience. Can you please check your inbox. I checked your history and all your support queries were replied too but no further response was received for those replies. If you are not receiving replies for support tickets, please let me know.

February 15, 2017

This is super simple and effective to install.

Smartsocksco
Australia
23 days using the app
May 22, 2017

very easy to use and very straightforward

Abohemianwolf1
United States
23 days using the app
July 23, 2019

Very intuitive and did what it was suppose to do on the first try and thereafter. The basic template is good enough before switching to a premium one.

Petal's Closet
United States
12 months using the app
Mailmunch replied July 26, 2019

Thank you for the review. If you need assistance with anything MailMunch related, please let us know.