MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Reviews (167)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and quick setup, praising its deep insights into customer behavior through session recordings and heatmaps. They report improvements in website metrics like reduced bounce rates and increased conversions. The support team is noted for their responsiveness and effectiveness. Features like GDPR compliance, multi-store support, custom dashboards, and detailed analytics add to its value, making it suitable for global business operations.

October 11, 2024

Camecoro Hungary
Hungary
7 months using the app
November 29, 2024

TraumaPet France
France
About 1 month using the app
October 10, 2024

CusPet
United States
About 1 month using the app
November 11, 2024

Ceramiche di Caltagirone Sofia
Italy
5 days using the app
August 30, 2024

Martina Ken
Spain
4 months using the app
April 26, 2024

Triathlon Shop
Lebanon
4 months using the app
True Crafts (by BSS Commerce) replied May 3, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

January 11, 2024

HUBTESLA
United Arab Emirates
3 months using the app