MIDA: Heatmap, Record & Replay
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (110)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to track customer behavior and improve website conversion rates through features like session recordings, heatmaps, and detailed analytics. It's noted for its easy installation, user-friendly interface, and maintaining website speed. The app also supports GDPR compliance and can be used across multiple stores. Customer support is frequently praised for being responsive and effective, with specific staff members often mentioned by name.
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Très bien assistée! merci!
So far so good.
Have just installed this app, so can't comment on the ongoing use of it yet.
However it was super simple to install, and Joy on the support team was able to help and confirm that I had set it all up correctly which was fantastic.
Been using this for months and it's been a great help in improving my website and in fact it help me stop a "visitor" in action that copying my website. Really is easy to setup and use!
A game changer for my Shopify store. I've been having issues with Shopify not properly tracking my visitors. I'm so relieved to have found an app that not only tracks my visitors but shows me what they're interested in on my website and how to improve their user experience. Definitely one of the best apps I use for my store.
Merci au support qui est en français, réactif et compétent. Merci en particulier à Jolie et l’équipe du support!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Great app! The recording feature helps us a lot, we can watch and analyze what happens when a customer visits our site, and decide which parts to improve. Besides, the assistance response is quite fast.
Thank you for the incredible 5-star rating of our app!
We are so pleased to hear that the recording feature helps you improve your customer visits and that the assistance response is fast.
We truly appreciate your positive feedback and support!
Sleek Designed Shopify app It does what it is meant to do would recommend it for people who want to find out how to get more conversions for their website.
Thanks to the MIDA app, it helps me analyze what my visitors are doing so that I can improve my website and services. I can even see how my website will look on different platforms.
Thank you for the 5 star rating!
We are delighted to hear that MIDA app helps you analyze website visitor data to improve your website and services. We also appreciate that you can view how your website looks on different platforms.
Thank you for your kind words!
Great app. Love the session replays in particular, that let me see real-time movement of each visitor within my store. The live chat support is also a very helpful feature!
Very useful and straightforward app! One notable thing is their excellent customer support – they reply promptly and assist every step of the way to solve your problems. I will definitely recommend it.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!