Reviews (170)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate repetitive tasks, enhancing operational efficiency and reducing labor costs. It offers a robust and customizable feature set for complex workflows like order data transfers and customer segmentation. The support team is praised for their quick and effective assistance. Merchants appreciate the app's powerful performance and flexibility, making it a crucial tool for optimizing Shopify store functionality.

April 8, 2025

My all-time favorite Shopify app, and one of the best values out there. We've used Arigato for 5+ years and plan to stick with this team indefinitely. Whether or not you know how to write code: if you need custom automations in your Shopify store, you NEED Arigato. Arigato saves devs time, and it opens up a world of possibilities to non-technical Shopify users. The customizability is highly granular, and the support team is responsive and very capable--making them arguably Arigato's best feature. Every time we've contacted support, a knowledgeable technical person (usually Patrick) has directly interacted with us and kindly and efficiently helped us troubleshoot our workflows and resolve any questions or issues. Because Arigato is such a powerful tool, you may experience a bit of a learning curve with the user interface at first, but support can help with this, and you'll thank yourself later for sticking with it. Go for it!

Factory Direct Hobbies
United States
Almost 4 years using the app
June 2, 2025

Super useful and even better — their customer support is outrageously good! Very quick to come online to help through chat, and they walk through everything if you're having trouble following the FAQs and such. Amazing!

Near Future Laboratory Shop
United States
Almost 2 years using the app
April 24, 2025

So far, so good. I actually upgraded because I have automated so many processes the basic plan didn't cut it. The time savings alone is worth it.

Kosher Butcher
United States
24 days using the app
March 12, 2025

Super helpful. The agent was able to go into my already created workflow and adjust the issue to help make the workflow operate the way we needed it to. 10/10! We love Arigato!

L*Space
United States
About 2 years using the app
January 30, 2025

Very effective solution for setting workflows.

Patrick, Kenny, and the customer service crew are probably the best ecommerce support team we work with across our entire tech stack - always super helpful and responsive.

HockeyStickMan Canada
Canada
About 4 years using the app
March 6, 2025

A good app that covers complexities. The customer support team are great and very quick at answering queries and helping resolve any issues we run into. Highly recommend

nkuku
United Kingdom
Almost 5 years using the app
January 9, 2025

Great app to automate processes, way more customizable than Flow. The support team is also very helpful, whenever we want to create a workflow and we do not know how to do it, we can email them and they will help us create the task within 24 hours. Highly recommended!

HapaKristin SEA
Hong Kong SAR
Over 3 years using the app
January 17, 2025

This app is absolutely incredibly, making complex workflows easy to set up and manage. It has saved us so much time and effort by automating processes that would otherwise take hours to complete manually.

The support team goes above and beyond to ensure everything runs smoothly. They’re also quick to respond, incredibly knowledgeable helping you set up complex flows - would highly recommend!

pam pam
United Kingdom
Almost 3 years using the app
June 5, 2025

This is a must-have app for your store, and Arigato's technical support is truly excellent.
Congratulations on this great contribution to Shopify stores.

Europack
Chile
About 5 years using the app
May 31, 2025

No option to cancel subscription.

Reinhart Autohaus
United Kingdom
About 2 months using the app