Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app essential for automating tasks like customer sorting, product SEO updates, and stock management, making it ideal for scaling businesses. Despite a learning curve, its user-friendly interface, reliable performance, and extensive features, including a library of workflows, are appreciated. The support team is recognized for their responsiveness and expertise. However, some merchants noted a price increase for Shopify Plus users.

Edited January 17, 2023

I've been looking for ways to help automate a lot of our admin-heavy processes. Been using Zapier for a few years, but found their access to more granular aspects of the Shopify API missing or extremely difficult to work with.

I tested out Arigato based on the positive reviews and I've achieved so much more than I initially thought was possible.

There is a bit of a steep learning curve and it felt a bit overwhelming when I started out. However, there is a library of some very useful workflows to either use, or check out how they are set-up to better understand the logic.

The tool is excellent. It really is. But what has made it stand out has been the support. I've reached out to Bonify (the app developers) more than once for help and advice and they have been brilliant (special thanks to Patrick!).
Not only have they been able to help me when I've been stuck in some of my Workflow set-ups, they provided example workflows to make it easier to learn how to better execute future ones on my own.

Spending the days upfront to get these workflows in place is going to save my team weeks and months of admin time which is now automated in the background.

One of the best Shopify Apps I've used for both functionality and support.

BabyDoc Shop Ireland
8 days using the app
Edited January 11, 2023

I love this app so much! It's insanely useful for automating different parts of your shop in a straightforward manner. There's so many different options of what you can do with this app, you would be looking at multiple different apps to provide exactly what this app provides. I use this to sort customers into their designated delivery runs, to update my product SEO when a product gets created or updated,I did use it to update stock across multiple variants of the same product. The possibilities are endless. The customer service team is super nice and super helpful, especially Patrick and Kenny, I've come to them multiple times not understanding how to do something and they have helped me right away and showed me not only what to do to make it work, but how it works too, so I have been able to learn a bit more on how to work the app on my own. A definite must-have for your website. Very highly recommend it.

Naturally Healthy Pet
United Kingdom
6 months using the app
September 2, 2023

There is a degree of clunkiness to the UI, and creating workflows can be a tedious task. Certain actions don't give sufficient debug information when they encounter errors. Could use improve realtime metrics to show what workflows are active.

That aside, this app is hands down the MOST IMPORTANT app that I have installed. It is hugely powerful, and can save an immense amount of time. There are so many different things that you can automate, and it can be dangerously addictive when you discover a new feature and just HAVE to implement it immediately.

Some of the things that I have built that I find incredibly useful:
- Discount scheduling (achieved with metafields)
- Scheduled error checking - warning emails sent to me if something is misconfigured
- Product description generation based on metafields

Persian Rug Gallery
New Zealand
12 months using the app
August 8, 2023

200% recommended! Seriously, you never know you needed Arigato until you actually use it. It is one of the most versatile and powerful tool on Shopify. Especially when you are upscaling your store, you wouldn't want to do every repetitive task by hand. Do utilise the 14-day free trial to try it out. Awesome support, tell then your problem, they always come up with great solutions. It is also educational. Now I know more about data extractions on Shopify.

望月 Patisserie La Lune
Hong Kong SAR
8 months using the app
December 2, 2022

Now that our store has been up for a few months, I can give this app the 5-star review it deserves. Arigato is basically the swiss army knife of your Shopify store. It's what Shopify Flow should be, but isn't. A few things I've done with it: -Tag In-Stock orders so we can easily ship them each day (we have a lot of made-to-order products that have to wait)
-Tag made-to-order products with an expected ship week
-Send a slack message to the production crew if a made-to-order item is modified while production is in progress
-Sign customers who accept marketing to our Mailchimp list
-Hide auto-generated Custom Product Builder products from internal search and google - this is invaluable if you use a customizer app that creates products for every variation ordered. One caveat is that I have a background in coding, so your mileage may vary on the more complicated tasks. But the support when I did have questions has been excellent so I think the app would still be valuable for anyone.

United States
7 months using the app
November 6, 2022

Very powerful app and amazing support team! I highly recommend. I use Arigato on all of my shops, it's been so useful and unlocks the full potential of Shopify when you do not have the Plus plan. I use it to automatically tag products, show most recent best sellers, updated customs metafields, bulk email customers about temporary issues. When I contact the team for help to create workflows, they will respond within 24 hours and often offer to fix the workflow for me (instead or referring me to the knowledge base). It's a must-have app for me and all of my stores.

Hong Kong SAR
10 months using the app
June 20, 2023

App is very versatile - I have by far to most customization abilities & flexibility with this workflow app. I have tried every single workflow automation app on the market and this one definitely gives me the most flexibility to really set up complex automations.
Design and UX is probably not the most attractive, but considering the large amount of functions it is easy to get a hold of.
Support answers fast via email, is friendly and gets the problems solved.
Nice job guys! I like the app!

El Capitan | Smoking Accessories
4 days using the app
December 20, 2022

This app is simply amazing! I give them 5 stars and more. We have a large number of products with continous update, so we had to do a lot of work that took us hours before using arigato´s workflows. It works perfectly and instantly. The support of Kenny and John was great, they were really kind and effective helping us to create the proper workflows for our store, this app really saves work. The installation is easy and simply and the app has a lot of workflows ready to use that are very useful to organize tasks. Creating your own workflows is really easy too. We are really happy with this app Arigato.

5 days using the app
August 1, 2023

This app is a GEM! Other automation and bulk editing apps dont come close. Loose them all. This is just pure superpowers. With some technical knowledge, you can create complex workflows that can du just about anything. You even have AI to help you create the functionality you need right in the app, and it works really well. And if this does not solve your problem, customer service is amazing!


6 days using the app
August 25, 2023

For a newbie like me, I didn't know too much about metafields. However, it was not difficult to catch on! The interface is great, their support team is top-notch, the workflows save you so much time and if you get stuck they also have AI ready to assist you! Every business owner needs this app.

Before I was manually importing shipping times and other metafield values. Argato makes life easier. I promise.

United States
8 days using the app