Reviews (216)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting operational efficiency by automating repetitive tasks, equating its value to an additional, cost-effective employee. It offers features like custom workflows, metafield updates, and inventory management, and supports complex operations such as GraphQL queries. Merchants commend its reliability and the responsive, knowledgeable customer support team that assists with setup and troubleshooting.

January 9, 2025

Great app to automate processes, way more customizable than Flow. The support team is also very helpful, whenever we want to create a workflow and we do not know how to do it, we can email them and they will help us create the task within 24 hours. Highly recommended!

HapaKristin SEA
Hong Kong SAR
Over 3 years using the app
January 17, 2025

This app is absolutely incredibly, making complex workflows easy to set up and manage. It has saved us so much time and effort by automating processes that would otherwise take hours to complete manually.

The support team goes above and beyond to ensure everything runs smoothly. They’re also quick to respond, incredibly knowledgeable helping you set up complex flows - would highly recommend!

pam pam
United Kingdom
Almost 3 years using the app
January 30, 2025

Very effective solution for setting workflows.

Patrick, Kenny, and the customer service crew are probably the best ecommerce support team we work with across our entire tech stack - always super helpful and responsive.

HockeyStickMan Canada
Canada
About 4 years using the app
November 26, 2024

We depend on this app quite a bit and we have been able to successfully create automations that reduce employee time on reptitive tasks, saving us money! We consider the app an employee (but much cheaper)! We created basic automations, exporting reports to flow emails and more and highly recommend.

Pink Pewter
United States
Almost 4 years using the app
February 21, 2025

THANK YOU so much for ALL your help you guys are amazing and your app may be the best one I have every used for shiopify in 15 years.

CAMO HQ
United States
11 days using the app
February 20, 2025

best customer service ever, they helped me a lot to run worflows

Gadget4entertainment
Italy
About 2 months using the app
December 2, 2024

I love Arigato, they have many flows, the application is very intuitive and complete. Their customer service is excellent, I recommend them.

Conecty Ecuador
United States
12 days using the app
September 27, 2024

For context, I spent over a decade in software engineering. I used to write big data streaming cloud applications in Java, and this app lets me accomplish so much in our shop because of the super-flexible custom actions. I can run GraphQL queries and mutations and do as much as Twig will allow - which sometimes isn't as much as I want, but the support team is unbelievably helpful when I run into a problem. They are prompt to respond, clear in their communication, and so knowledgeable. We have a small team and we literally could not succeed like we do without Arigato automations.

FootClothes
United States
About 3 years using the app
November 6, 2024

Must have app , if you understand how it works! Took me a few days, but with the support it worked as i wanted to.

I'm using Arigato now to setup a workflow that generates shipping costs (variants metafield) from variant metafield values like length, width and height. In that way i can add the shipping cost metafield value to my product costs as i have free shipping in my webshop.

You can really do anything with this app and the support is very helpfull.

House of Baboon
Netherlands
7 days using the app
October 18, 2024

I LOVE THIS APP!! Literally SO easy to use and saves me a ton of time. They make it super easy to test out your workflows to validate that you set it up properly. Has made routing and tagging orders extremely straightforward for us.

Kamana
United States
4 months using the app