Reviews (216)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to automate repetitive tasks such as email notifications, inventory management, and order tagging. They value its extensive customization options and user-friendly interface, suitable for those with minimal coding skills. The app is noted for its reliable performance and exceptional customer support, which is responsive and effective in assisting with setup and troubleshooting.

April 29, 2024

Arigato is super easy to use and does exactly what we require! The team is very proactive at supporting and solving any queries we have. Would highly recommend!

TASCHEN
Germany
About 1 year using the app
April 19, 2024

It is a great app, and we have utilized it to completely change our workload, from auto discounting in-stock products to tagging based on sales numbers and updating meta fields.

also, I have been stuck on a couple of areas when creating complex flows, so reached out to their support and the team has been straight on it to create a custom flow that performs as intended.

highly recommended.

MyPerfumeShop
United Kingdom
21 days using the app
March 6, 2024

Such a powerful integration. UX is great, features are great, customer support is great and knowledgable.

Goodee
Canada
Over 2 years using the app
June 17, 2024

This did not meet our needs, so we canceled and uninstalled it. Unfortunately, they are still charging $50 per month for the canceled service.

PDQ Car Wash Shop
United States
About 1 month using the app
Bonify replied June 20, 2024

It's impossible for us to charge you after you've uninstalled. Billing is entirely handled by Shopify. Shopify's system generated a charge before you uninstalled and the bill arrived later, after uninstalling. We have absolutely no control over how this works as this system is entirely controlled by Shopify. Please review Shopify's billing documentation for more information.

Per the documentation: "Make sure that you consider app billing cycles when you plan to uninstall an app. Recurring app charges are generated the first time an app charge is approved, and then on the first day of an app’s billing cycle. Because of this, a charge will appear on your bill even if you uninstall an app only a day or two after you install it."

See also https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

Please direct any questions or complaints regarding Shopify's billing practices at Shopify directly. We are required to use the system, we don't get any say in how it works. Once you uninstall, we lose access to your store entirely. You reached out to us about this issue and we did the only thing we can do, which was to manually give a refund, which we did for you without hesitation. If there is anything else within our control that we can do to rectify this, just let us know, we'd be happy to do so.

June 30, 2024

Very powerful app and excellent support.

Maltashopper.com
Malta
12 days using the app
Edited July 11, 2019

We're using the app to automatically tag orders with a custom attribute that we've added in the back-end in order to help us do order searches (an attribute we would not have otherwise been able to search) by that data. John Carbone from the Arigato team has been really helpful and quick to assist. Highly recommend!

PopMount Inc
United States
Over 5 years using the app
August 27, 2020

it's been very helpful with adding some automated processes and it works flawlessly. Basically you can do anything and they provide great and fast support.

Everything For 420
United States
About 5 years using the app
August 31, 2020

Responsive and helpful team, this tool is very powerful and will do things that Shopify Flow cannot even do!
The team is always innovating and comes up with new ways workflows.
I use it to get alerts for orders with PO box addresses, high risk orders, send alerts to customers when their orders take more than 7 days to prepare.
I combine the automatic tags with the free app Shopsync and Mailchimp to send very personalized emails follow ups.
I also use it to tag customers based on their spendings so they can use special discounts.

Somethin' Sweet
Hong Kong SAR
Over 4 years using the app
December 3, 2019

Simply and awesome
with a nice support, that help me vary well, how to let better my performance....

Casa do boleiro
Brazil
Over 4 years using the app
May 19, 2020

This app is the best multi-tool to automate about... everything (literally !) in Shopify. For beginners and for advanced users. And cheese on the cake, the support rocks !

Lecomte Alpinisme & Randonnée
Belgium
Over 4 years using the app