Reviews (209)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to enhance operational efficiency and automate complex tasks such as customer communications, order management, and inventory updates. It supports advanced workflows like running GraphQL queries and auto-tagging, which surpass Shopify's native capabilities. Reviewers praise its reliability and the responsive, helpful customer support team that excels in customizing workflows and resolving issues.

July 12, 2019

I used this app to automate follow up SMS on pending manual payments, which is not available on other SMS app. Their support is very responsive and they immediately resolved the problems that I encountered.

Mirai Jewelry
Indonesia
About 2 months using the app
November 11, 2021

Amazing customer Service Patrick is so helpful and with this app, I am able to create so many automations that makes my life so much easier. I used it for clients years ago and now using it on my own store keep up the good work everyone.

MatchingCouples.com
United Kingdom
About 2 months using the app
January 7, 2020

Not only is the a great app the support is AWESOME! Highly recommended and that's not an easy accomplishment these days!

JBM Tire & Wheel Wholesale
United States
About 2 months using the app
March 22, 2023

Amazing tool! Amazing service! This needs to be on everyones website. The Arigato team is always available to help, they reply in 24 hours and go in and actually create or modify your workflows which saves time and headaches. I've yet to explore all of the amazing options available with Arigato but the 4 workflows I do use are well worth the cost.

L'As des jeux
Canada
About 2 months using the app
October 29, 2020

Many useful functions, I like it very much. It’s just that some functional tests are not very proficient, I need to continue to study

Passfeed
United States
About 2 months using the app
Bonify replied October 30, 2020

Send us an email for support, we'd be happy to help with your testing issue. :)

May 9, 2019

“Customer support is amazing! John went above & beyond to create a custom workflow to fit my business needs & published to workflow library for all users to use. If you don’t a workflow, don’t be afraid to reach out to John for a custom solution. He created mine in less than 2 business days! This is awesome & much appreciated since our store is growing fast. Time is money! And I now have even more free time while Mr. Arigato does the heavy lifting 24/7 perfectly every time. Simplify > Automate > Outsource"

Paper Sunday LLC
United States
About 1 month using the app
May 13, 2022

This is an absolute essential for our store now! When you have thousands of products like us, there is no way we could do all the things Arigato let us do, without Arigato! You can do EVERYTHING imaginable, that shopify allows you to do. Other automation/bulk edit tools alway lack in certain areas, so you need to supplement with other apps. With Arigato you can consolidate everything into 1 app. It´s like a superhero version of Shopify Flow. (And it integrates with Shopify flow aswell). Have an idea for a workflow, but unsure about how to execute the setup? Reach out to support and they´ll create an immaculate workflow for your needs. Deserves the 5 stars!!! Only drawback would be is when you have many workflows combined with thousands of products it can cause long queue´s (longer time to have all actions performed). But i suspect it wouldn´t be possible to expand capacity here even if they wanted to. And I´m sure if you reach out to support, they´ll happily help you remove inefficiency´s in your workflows, that causes long queues. <3 Arigato

brando.no
Norway
About 1 month using the app
August 26, 2021

The support from this team is the best I have experienced for a long time. I have had multiple issues with my ability to write complex scripts, but the team has stepped without any delay or hesitation and assisted with finalising my automation.
Their base templates to start from have helped solve many of my automation requirements. I have no hesitation recommending this app and will be installing it on my expansion stores.

Lightforce Australia
Australia
About 1 month using the app
October 16, 2020

Occasionally we come across an App or piece of development work that is truly amazing. This App falls into that category. You need to try it to see it's power. It certainly solved a lot of problems for us.

Dura-Lite USA
Canada
About 1 month using the app
March 12, 2021

This app has literally been one of the best additions to our store. It enables us to automate certain tasks on the front end and back end allowing an easier and less time consuming workflow. The possibilities are endless as to what you can automate. Everytime we think we found the best thing, there's another thing we figure out you can do. I also had to email support for assistance and they responded speedily and helped solve my issue quickly!

ITFactory.ca
Canada
About 1 month using the app