Reviews (521)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

April 7, 2022

This app has solved all our issues with customer checkout and shipper integrations. But most of all the support team including Addina, Prathyusha, Anindo and Keerthi give exceptional fast and friendly service.

Ayurvedafamily
India
About 1 year using the app
PluginHive replied June 6, 2022

We are glad to know that our app will meet your shipping requirements. Thank you for appreciating our support and app.

December 28, 2021

Very helpful technical support, thank you! One thing I would like to see this app comes with is that the "Sender Address" can be amended manually when the customer placed the order.

Ship for U HK
Hong Kong SAR
About 1 year using the app
PluginHive replied February 16, 2022

Thank you for taking the time out to leave us a review and share your feedback! We appreciate it and have noted your suggestion. We are glad to know you are happy and satisfied with our App and support.

December 17, 2020

I had problems integrating the app but the team helped me very good to solve the issues. Great Job:)

Lifters Wear
Germany
About 1 year using the app
PluginHive replied December 18, 2020

We’re glad to know the app is set up and you’re shipping process is now streamlined. Thank you so much for the review.

September 15, 2022

Very convenient to process multiple shipping & return labels in batches. Customer support is very helpful as well.

Zebronics Store
India
About 1 year using the app
September 25, 2023

The best support ever! Any time I write an email they respond directly, if I cannot understand they take it on zoom or google meet and help with everything. Strongly recommend! The app can be better or easier to work with, as it's reachable from the apps section and you cannot choose template for the shipping label, but for the price and awesome support definitely 5 star

MinVape.se
Sweden
12 months using the app
October 13, 2023

Sibi was awesome. Helped me setup the multicarrier app smoothly and surepost service.

Fuchsia Inc.
United States
12 months using the app
February 24, 2022

Jon was very helpful and patient during the entire process. I would highly recommend this app for business owners.

Sharays Scents LLC
United States
12 months using the app
February 24, 2023

Good experience. Keerthi has been a very good assistance, soft spoken, and helpful.
the interface is good and user friendly.

Truefitt & Hill India
India
12 months using the app
April 18, 2022

Great App, and as we set it up for our store, Jon and his team we constantly there with any questions or issues we had. I probably reach out at least 5 times for help, and each time they were quick to respond, and helped fixed the issues we would have, or just guide us on how to set the app up properly. Couldn't recommend it enough!

Legacies of America Woodworking Company
United States
11 months using the app
September 8, 2021

We are using this app to display shipping rates in our store. I ran into some configuration troubles and Prathyusha G went above and beyond to make sure I got my questions answered. Great support and the app seems to be working well. Excited to finally offer real time shipping rates.

Pig Brig Trap Systems
United States
11 months using the app
PluginHive replied September 16, 2021

Thanks a lot for the amazing review. We are happy to know that our support was helpful and the app has helped in offering real time shipping rates. This means a lot to us.