Reviews (517)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its integration with major carriers like FedEx, UPS, and Australia Post, which ensures accurate shipping rates and supports global operations. It features a user-friendly interface with tools for generating shipping labels and custom declarations, and supports batch printing for efficiency. The app is noted for its stable performance across major web browsers. Exceptional customer service is also a highlight, with quick response times and proactive assistance available across different time zones, enhancing the shipping process for merchants.

Edited February 3, 2023

Shipping is super confusing but this app makes everything better. Every time I've had an issue, the support has been super fast and helpful. From printing labels, setting up box sizes, and connecting to your preferred carrier... this app will make your life easier. You are the best, Shashi!

Fleek
Canada
11 months using the app
December 10, 2020

I installed app and had it up and running in a few days and it saves my team and I SO much time.
We’re able to create 100’s of labels in minutes.
Our tech stack is Mac computer, rollo 4x6 printer.
We needed labels and packing slip printed on consecutive pages and this completes that.
I had some tech questions and the support team replied in minutes and even got on a call with me to hold my hand on something.
Thanks!

Mile Four
United States
11 months using the app
PluginHive replied December 16, 2020

Thank you so much. This means a lot us.

September 18, 2022

I am thrilled with this app. It lets me itemize each of my package sizes which gives me accurate shipping rates at checkout. And I can’t say enough about the support team. They were patient and understanding, and worked with me until I understood how to solve my issue. They went the extra mile and for that I am truly grateful. Thank you for an efficient app and wonderful support team.

Visual Distortions Art
Canada
11 months using the app
October 4, 2023

Great APP , always there for help ..ask for Manohar V he's the best

Sama Jugs
Kuwait
11 months using the app
August 10, 2020

Very prompt support team and the app works well so far. I am yet to use the app more for my business but I am confident the support team will be there to help us

iqoniq.co
United Arab Emirates
11 months using the app
July 5, 2023

Sibi was incredibly helpful in setting up the shipping fees to our storefront. I appreciated the Zoom call and screensharing, it made the whole process very smooth.

Righteous Gelato
Canada
10 months using the app
November 18, 2022

I needed assistance with changing the shipping settings and the staff was fast in responding and gave me the exact info that I needed.

Smart Earth Camelina - USA
Canada
10 months using the app
November 23, 2021

Felt special with their fast response and delightful interaction. I would recommend this app to others as well...

D'maira
Singapore
10 months using the app
PluginHive replied December 20, 2021

Thanks a lot for recommending the app. We are delighted to know that you had a five star experience with us.

December 6, 2022

This is why this app is so good. It actually connects your live negotiated rates you have on your UPS account to the customers checkout in real time. This way they only pay the exact fair amount. Otherwise Shopifys internal rates will rob the customer blind and over charge by massive amounts of shipping costs ,then no one will check out.
Plus they will give live zoom meeting to make sure your fully set up. 5 stars here

Echotonemusicaudio
United States
9 months using the app
Edited June 24, 2024

Fantastic! Great customer service and fantastic app performance. It saves me a ton of time!

Wilderness Resource
United States
9 months using the app