Reviews (517)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its integration with major carriers like FedEx, UPS, and Australia Post, which ensures accurate shipping rates and supports global operations. It features a user-friendly interface with tools for generating shipping labels and custom declarations, and supports batch printing for efficiency. The app is noted for its stable performance across major web browsers. Exceptional customer service is also a highlight, with quick response times and proactive assistance available across different time zones, enhancing the shipping process for merchants.
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Shashi was very helpful resolving our doubts. The app works very well and we are happy with the service
Thank you for your feedback. We're happy that we were able to help you with displaying UPS & FedEx-calculated shipping rates at checkout using our app.
As always, please don't hesitate to contact us if you have any further questions or concerns. We value your business and are always here to help you with your shipping needs.
Regards,
PH Multi Carrier Shipping Label App Team
Fantastic assistance today from Manohar. Addressed my issues and provided a full walk through of an initial setup to ensure we had done it correctly.
So far this app ticks all of our boxes. What really stood out more than most apps was the support that was offered. We were on call with Keerthi a few times and each call was very in depth and any questions I had were answered straight away. Really appreciate all your help!
I got this app because my previous one was not very helpful when it came to connecting couriers and other little niggles. This app is great. I can request pickups from the carriers easily, its easy to navigate, and the support is fantastic. I have had a few issues setting everything up and the team get back to me with a solution within a few hours - once within about 15 minutes. Having a good time with it so far!
Thank you for your prompt service. I had an issue with the rates not being displayed and they took the time to help me trouble shoot and guide me on what I was doing wrong.
Thanks a lot for taking the timeout to share your experience with us. We really appreciate it!
Prathyusha was very helpful. Unraveled our problem quickly during a screen share. I was very impressed with customer service.
Thank you for the amazing review. Glad to know that our support was very helpful. This means a lot to us
The customer support is absolutely over expectations! Fast replies and really putting in huge effort to help. After some help from the support we got a good understanding of how the app works. The app offers most of the tools we need for our store.
Great customer service with a lot of patience. Totally solved my issue and all question via zoom step by step.
Thanks a lot for the review. We are happy to know that our service was helpful. This means a lot to us.
I originally installed the app because shopify defaults to one package size for all products and there is no way to turn off this feature or add other package sizes for other products so I was having to incur the cost for my larger objects which were being calculated by default to be shipped in smaller boxes. When I installed the multicarrier shipping app, Jon was patient and nice enough to guide me through the entire process and even took care of troubleshooting for me. The customer support is incredible and I recommend the app for anybody having the same shipping issues with default packaging through shopify. They really are a dedicated and productive team and I genuinely felt like they had the best interest for me and my business in mind.
Thank you Vilma for your kind feedback and appreciation! Working and interacting with you was nice and I am glad that I could be of help. Wish you all the best with your project.
The app is a little bulky, but that can be expected with large and versatile tools. The app works really well with Shopify and seems to work well with google. I am most impressed with the customer support and dedication to customer satisfaction, which is a dying art in our world. It is easy to get ahold of the team, and they are very quick to respond or call. Prathyusha has been especially excellent to work with and has done a great job of getting the right information so we can get our products and variants showing correctly. I am very happy to have been in communication and look forward to any other conversations that may need to occur.