Reviews (517)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its integration with major carriers like FedEx, UPS, and Australia Post, which ensures accurate shipping rates and supports global operations. It features a user-friendly interface with tools for generating shipping labels and custom declarations, and supports batch printing for efficiency. The app is noted for its stable performance across major web browsers. Exceptional customer service is also a highlight, with quick response times and proactive assistance available across different time zones, enhancing the shipping process for merchants.

November 4, 2021

Great support and even better app! Highly recommended. Saves our team time and money on all shipping orders.

Enroute.cc
Canada
6 months using the app
PluginHive replied December 1, 2021

We are happy to know that our app saves you time and money. Thank you for recommending the app. This means a lot to us.

March 15, 2021

Great app! It has saved me lots of headaches. If you are looking for an easy to use shipping charge experience for your website, then look no further.

TankMatez
United States
6 months using the app
PluginHive replied March 17, 2021

Thank you so much for taking the time to leave us this amazing review.

March 25, 2021

Best app for multiple carriers. I definitely recommend this. Price is reasonable & their support is great.

AspenClean
Canada
6 months using the app
PluginHive replied March 31, 2021

Thank you so much for recommending the app and appreciating our support team. It means a lot to us.

July 10, 2023

The app has everything you need to start your successful business not only the app itself is easy to understand and control and has live rates at checkout, shipping labels and dimensions for individual parcels but also the best customer support where he came on a Zoom Meeting to assist me. I am beyond happy and satisfied with this App and I recommend it to everyone!

Kirrvn
United Kingdom
6 months using the app
November 18, 2021

Pleasure to work with their team. They were able to help us integrate our carriers with negotiated rates and assist with setup and config.

Caribshopper
United States
5 months using the app
PluginHive replied December 14, 2021

It was a pleasure to work with you and your team too. Thank you for your patience and cooperation.

June 23, 2023

"Excellent customer service! Quick response, friendly staff, and issue resolved promptly. Highly recommend!"

BohriAli.com
India
5 months using the app
June 15, 2023

Introduction session was great. Every single time I mail them with questions and problems, I get answers back within a few hours.

This is how customer service should be done. I am so extremely pleased with the app and it's support! Has saved me many, many hours when sending tons of packages.

Snusforsale
Sweden
5 months using the app
January 20, 2022

I have been using this appt o calculate shipping charges. There are some very handy features like the automation rule which i was not aware of. Prathyusha, from the team, was very patient and helpful to help me set up the app. Thank you so much.

Emperor Akbar Cardamom
India
5 months using the app
February 14, 2023

This is our companies first e-commerce store. The team at PH have been extremely helpful all along the way when questions & issues arised in the setup of our store's shipping. They are always quick to respond also.

Mick Tighe 4x4 & Outdoor
Australia
5 months using the app
April 26, 2021

Great support Team! Very responsive and effective. The app is also very helpful! Our team is saving a lot of time being able to manage orders using this service! Thanks

Grillz.com
United States
5 months using the app
PluginHive replied May 5, 2021

Thank you so much for your valuable feedback. We are glad to know that, you are happy with our product and service. It means a lot to us.