Reviews (516)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its integration with major carriers like FedEx, UPS, and Australia Post, which ensures accurate shipping rates and supports global operations. It features a user-friendly interface with tools for generating shipping labels and custom declarations, and supports batch printing for efficiency. The app is noted for its stable performance across major web browsers. Exceptional customer service is also a highlight, with quick response times and proactive assistance available across different time zones, enhancing the shipping process for merchants.

Edited November 25, 2021

Great work by an amazing team. They are extremely responsive and willing to answer questions and fix any issue we have. Definitely this app has one of the best support. Thanks Addina, Jon and others for their attention.

Faema Montréal
Canada
5 months using the app
PluginHive replied December 20, 2021

Thank you for taking out the time to leave the review. We’re glad you are happy with the app and the support.

December 27, 2021

I am very appreciated for the customer service, they respond quickly and always help to solve the problems, the app can bind my DHL account and calculate the correct shipping cost, and it is useful, for now, I have a suggestion to your app, when I release a new product, I have to open this app and import the products in the app so that the shipping cost of this new product can be calculated in the checkout page, I hope it can be imported automatically, then I don't have to import the new products every time. anyway, thanks for your team a lot!

Extremerate
Hong Kong SAR
5 months using the app
PluginHive replied February 16, 2022

Thank you for taking the time out to leave a great review and share your feedback! We appreciate it and have noted your suggestion. We are glad to know you are happy and satisfied with our App and support.

November 10, 2023


Manohar was very helpful with guiding me through the app, and promptly answering all my questions. The app helps a lot In processing our shipments and keeping customers updated on tracking

Ara Fine Jewelry
Canada
4 months using the app
October 18, 2023

Very helpful, and understood my problems, and fixed them quickly. Very helpful! He connected to my computer and fixed things live while I watched. Great! PH Multicarrier seems like a very easy to understand!

Northern Poster
Norway
4 months using the app
June 23, 2022

Funciona muy bien y el soporte es excepcional, responden rapidamente a todas las consultas y te ayudan remotamente.

LuloNightwear
United States
4 months using the app
October 18, 2023

communication was excellent response was fast. it was very easy to fix and understand thank you

Indigenous Blades
Australia
4 months using the app
February 9, 2023

Excellent Customer Support. Excellent App. Now I am getting a hang of it, I can see the app is performing to our needs. Kudos to the dev team.

DIRECT RAW MATERIALS
Australia
4 months using the app
January 19, 2021

Great job for the customer support when we needed help! Thank you so much for taking time on our issue!

GymJunkie
United Arab Emirates
4 months using the app
PluginHive replied January 22, 2021

Thank you so much for the review. It was our pleasure to help you streamline your shipping process.

July 13, 2023

I recently had the pleasure of experiencing outstanding support and utilizing a highly user-friendly app. The overall experience was nearly flawless, with prompt and helpful responses, making my work significantly easier.

The support provided was truly excellent. Whenever I encountered an issue or had a question, their team was readily available and responded in a timely manner. Not only were they quick to respond, but their assistance was also highly effective, addressing my concerns and resolving any problems I encountered. Their dedication to providing exceptional customer support is truly commendable.

Additionally, the app itself deserves recognition for its user-friendliness. The interface is intuitive and easy to navigate, allowing for a smooth and efficient user experience. I found myself quickly adapting to the app's functionalities, which made my work tasks much more manageable. The developers have done a remarkable job in creating an app that is both powerful and user-friendly.

In conclusion, I cannot emphasize enough how impressed I am with the excellent support and user-friendly app I encountered. The responsiveness and effectiveness of the support team, combined with the app's ease of use, have made my work significantly easier. I highly recommend this service to anyone in need of reliable support and an app that simplifies their tasks.

Canelo clothing
United Arab Emirates
4 months using the app
February 7, 2022

Iam super impressed by the customer service. They help me all the way to set up apps and make some test orders with full instruction via zoom. App works amazing, the best option for PostNord.
I have no issues and I feel super safe, when I can reach customer service so quick and they will help me to solve any problem. Thank you!
Recommended strongly!

ARK Drops
Sweden
4 months using the app