Reviews (521)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

December 23, 2020

Best app to one click print labels no need for any manual input. Support is fast and knowledgeable as well.

Bambino Diapers
United States
5 months using the app
PluginHive replied December 29, 2020

Thanks a lot! We’re delighted to know that the app is helping you save time and effort. !!

March 16, 2022

Needed sometime to be able to use the app, but after I got it it makes so much sense.
support team are great too, thank you

hazel gotyoucovered
Canada
5 months using the app
PluginHive replied April 13, 2022

Happy to know that the app is helping you. Thank you for your kind words. It was a pleasure working with you. We appreciate your patience and commitment to the entire process.

November 21, 2024

The app meets almost all of our needs as a young start-up, but what I treasure the most is the amazing, and quick, support we get. They are very good in explaining processes, providing screenshots, etc as needed. They almost act like consultants in assisting you in accomplishing something that may not be standard functionality.
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As far as functionality, we currently integrate both our UPS and USPS accounts, with several items. We've been able to set it up so it works perfectly in selecting the right package, even when we have a mix of items. Sure it could use an enhancement here or there but this app has made life so much easier for us, and when you're dealing with new accounting apps, etc, that is priceless. Easy 5 stars!

Rampz
United States
November 19, 2024

Really great customer service. Scheduled a zoom call within minutes of me saying I needed help & worked with to me troubleshoot and learn through doing.

sporadicalcitymushrooms
Australia
Edited November 25, 2021

Great work by an amazing team. They are extremely responsive and willing to answer questions and fix any issue we have. Definitely this app has one of the best support. Thanks Addina, Jon and others for their attention.

Faema Montréal
Canada
5 months using the app
PluginHive replied December 20, 2021

Thank you for taking out the time to leave the review. We’re glad you are happy with the app and the support.

December 27, 2021

I am very appreciated for the customer service, they respond quickly and always help to solve the problems, the app can bind my DHL account and calculate the correct shipping cost, and it is useful, for now, I have a suggestion to your app, when I release a new product, I have to open this app and import the products in the app so that the shipping cost of this new product can be calculated in the checkout page, I hope it can be imported automatically, then I don't have to import the new products every time. anyway, thanks for your team a lot!

Extremerate
Hong Kong SAR
5 months using the app
PluginHive replied February 16, 2022

Thank you for taking the time out to leave a great review and share your feedback! We appreciate it and have noted your suggestion. We are glad to know you are happy and satisfied with our App and support.

November 10, 2023


Manohar was very helpful with guiding me through the app, and promptly answering all my questions. The app helps a lot In processing our shipments and keeping customers updated on tracking

Ara Fine Jewelry
Canada
4 months using the app
October 18, 2023

Very helpful, and understood my problems, and fixed them quickly. Very helpful! He connected to my computer and fixed things live while I watched. Great! PH Multicarrier seems like a very easy to understand!

Northern Poster
Norway
4 months using the app
June 23, 2022

Funciona muy bien y el soporte es excepcional, responden rapidamente a todas las consultas y te ayudan remotamente.

LuloNightwear
United States
4 months using the app
October 18, 2023

communication was excellent response was fast. it was very easy to fix and understand thank you

Indigenous Blades
Australia
4 months using the app