Reviews (516)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its integration with major carriers like FedEx, UPS, and Australia Post, which ensures accurate shipping rates and supports global operations. It features a user-friendly interface with tools for generating shipping labels and custom declarations, and supports batch printing for efficiency. The app is noted for its stable performance across major web browsers. Exceptional customer service is also a highlight, with quick response times and proactive assistance available across different time zones, enhancing the shipping process for merchants.

June 29, 2023

Strong customer service support with good follow up!! Their customer service team is amazing. They are very knowledgeable and extremely helpful. I wish all companies had customer service like this. Issues are fixed in short periods of time

TEAM FD TCG
Hong Kong SAR
4 months using the app
April 7, 2021

I give this app a thumbs up as it takes care of the most important part of my business shipping. It links varies shippers & makes life easy. The setting up part is tricky but the support team was able to take care of my issues and are pretty fast & resolved my issues. I definitely recommend this app
Anyday.

www.brewingcricket.com
India
4 months using the app
PluginHive replied April 9, 2021

We’re glad the app is able to take care of your business shipping and makes your life easy. Thank you for recommending the app and appreciating our team.

March 25, 2022

Customer service is great, very helpful!, Even Trained us on the things. App is perfect for shipping integration. Easy to use with good customization.

Nasj Fashion
United States
4 months using the app
PluginHive replied April 13, 2022

Thank you for your review. Happy to know that the app is helping you streamline your shipping process. We are glad that we could show you how to use the app in the best possible way. We appreciate your patience and cooperation during the entire process.

December 16, 2020

These guys have phenomenal customer support. 5 stars for service and for an outstanding app and solution for small business as well as large business shipping.

TactiPlast™
Canada
4 months using the app
PluginHive replied December 18, 2020

Thank you so much for your kind words. It’s our pleasure to support you and we’re glad to know that you are happy with the app and support.

January 23, 2023

Hello Team, Keerhi was the one who not only guided me but also the third party which was bluedart to overcome the problem, really appreciated.

AKSA
India
4 months using the app
December 27, 2022

Shashi Kumar explained things more thoroughly and helped us with some setup issues we were having. Now we should be able to ship using the advertised rates.

Equilibrium Tuning, Inc.
United States
3 months using the app
Edited February 9, 2023

Had a few issues setting it up to my liking, but the support was great. Helped me with all the issues without any hassle. One email was enough for them to understand and solve everything so far. Great team.

Underwear4You
Sweden
3 months using the app
May 17, 2023

great app that really makes our lives easier. The support is always super fast and reliable. Can highly recommend this app.

ProCardio-AED360 DK
Denmark
3 months using the app
July 23, 2021

The customer service from Pluginhive is unmatched---I asked a question and received a call immediately from a team member that walked me through the options I had for the challenge I was facing. Very few apps I've worked with have been so prompt and comprehensive with their support!

Psychedelic Art Exchange
United States
3 months using the app
PluginHive replied August 4, 2021

We are glad to know that our support has helped you. Thanks you for appreciating our team. This means a lot to us.

August 9, 2021

Easy interface, helpful instructions and an amazing customer support. They are extremely helpful. Highly recommended!

Anfibio Boots
Canada
3 months using the app
PluginHive replied August 18, 2021

Thank you for recommending the app. We are glad you that the documentation and our support team were of help.