Reviews (521)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

February 9, 2023

Excellent Customer Support. Excellent App. Now I am getting a hang of it, I can see the app is performing to our needs. Kudos to the dev team.

DIRECT RAW MATERIALS
Australia
4 months using the app
January 19, 2021

Great job for the customer support when we needed help! Thank you so much for taking time on our issue!

GymJunkie
United Arab Emirates
4 months using the app
PluginHive replied January 22, 2021

Thank you so much for the review. It was our pleasure to help you streamline your shipping process.

July 13, 2023

I recently had the pleasure of experiencing outstanding support and utilizing a highly user-friendly app. The overall experience was nearly flawless, with prompt and helpful responses, making my work significantly easier.

The support provided was truly excellent. Whenever I encountered an issue or had a question, their team was readily available and responded in a timely manner. Not only were they quick to respond, but their assistance was also highly effective, addressing my concerns and resolving any problems I encountered. Their dedication to providing exceptional customer support is truly commendable.

Additionally, the app itself deserves recognition for its user-friendliness. The interface is intuitive and easy to navigate, allowing for a smooth and efficient user experience. I found myself quickly adapting to the app's functionalities, which made my work tasks much more manageable. The developers have done a remarkable job in creating an app that is both powerful and user-friendly.

In conclusion, I cannot emphasize enough how impressed I am with the excellent support and user-friendly app I encountered. The responsiveness and effectiveness of the support team, combined with the app's ease of use, have made my work significantly easier. I highly recommend this service to anyone in need of reliable support and an app that simplifies their tasks.

Canelo clothing
United Arab Emirates
4 months using the app
February 7, 2022

Iam super impressed by the customer service. They help me all the way to set up apps and make some test orders with full instruction via zoom. App works amazing, the best option for PostNord.
I have no issues and I feel super safe, when I can reach customer service so quick and they will help me to solve any problem. Thank you!
Recommended strongly!

ARK Drops
Sweden
4 months using the app
June 29, 2023

Strong customer service support with good follow up!! Their customer service team is amazing. They are very knowledgeable and extremely helpful. I wish all companies had customer service like this. Issues are fixed in short periods of time

TEAM FD TCG
Hong Kong SAR
4 months using the app
April 7, 2021

I give this app a thumbs up as it takes care of the most important part of my business shipping. It links varies shippers & makes life easy. The setting up part is tricky but the support team was able to take care of my issues and are pretty fast & resolved my issues. I definitely recommend this app
Anyday.

www.brewingcricket.com
India
4 months using the app
PluginHive replied April 9, 2021

We’re glad the app is able to take care of your business shipping and makes your life easy. Thank you for recommending the app and appreciating our team.

March 25, 2022

Customer service is great, very helpful!, Even Trained us on the things. App is perfect for shipping integration. Easy to use with good customization.

Nasj Fashion
United States
4 months using the app
PluginHive replied April 13, 2022

Thank you for your review. Happy to know that the app is helping you streamline your shipping process. We are glad that we could show you how to use the app in the best possible way. We appreciate your patience and cooperation during the entire process.

December 16, 2020

These guys have phenomenal customer support. 5 stars for service and for an outstanding app and solution for small business as well as large business shipping.

TactiPlast™
Canada
4 months using the app
PluginHive replied December 18, 2020

Thank you so much for your kind words. It’s our pleasure to support you and we’re glad to know that you are happy with the app and support.

January 23, 2023

Hello Team, Keerhi was the one who not only guided me but also the third party which was bluedart to overcome the problem, really appreciated.

AKSA
India
4 months using the app
December 27, 2022

Shashi Kumar explained things more thoroughly and helped us with some setup issues we were having. Now we should be able to ship using the advertised rates.

Equilibrium Tuning, Inc.
United States
3 months using the app