Reviews (521)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to scale operations and enhance efficiency through seamless integration with major carriers like FedEx, UPS, and Australia Post. It supports complex shipping needs such as global shipping and custom declarations, and offers features like batch label printing and precise dimensional weight calculations. Merchants appreciate the user-friendly interface, straightforward setup, and exceptional customer support, noting the responsive and knowledgeable staff who provide personalized assistance via Zoom for setup and troubleshooting.

February 14, 2023

This is our companies first e-commerce store. The team at PH have been extremely helpful all along the way when questions & issues arised in the setup of our store's shipping. They are always quick to respond also.

Mick Tighe 4x4 & Outdoor
Australia
5 months using the app
April 26, 2021

Great support Team! Very responsive and effective. The app is also very helpful! Our team is saving a lot of time being able to manage orders using this service! Thanks

Grillz.com
United States
5 months using the app
PluginHive replied May 5, 2021

Thank you so much for your valuable feedback. We are glad to know that, you are happy with our product and service. It means a lot to us.

July 1, 2021

Good set of features and the support team are always there to help our business. Most importantly, the app allows you to charge a separate shipping fee for every item in the same order, very useful for small businesses.

Luvabel
Canada
5 months using the app
PluginHive replied July 14, 2021

Thanks so much for your feedback! We are always happy to help you with your shipping through our app and will make sure that you have a seamless experience in shipping.

February 13, 2023

Great customer service and easy to use!
They followed up after I sent and request for customer service, and within 30 minutes I had a link for a Zoom call. All issues and questions were resolved!

Wood Wellness
United States
5 months using the app
March 9, 2023

The PluginHive team really is first rate! If you are looking to bring in carrier rates and need a solution like this I think you will find the PH MultiCarrier app to be great value.

Tucker & Bloom Bags
United States
5 months using the app
PluginHive replied March 9, 2023

Thank you for your feedback on the PH Multi-Carrier Shipping app!

We're happy that we were able to help you with displaying real-time UPS and APC Postal Logistics rates at the Shopify checkout.

Please do not hesitate to contact us if you have any questions.

Happy Shipping with PluginHive!

April 14, 2022

Wonderful support and great patience for each and every of my question even if it is not related to them. Worth for money and customer support people are available any time to help.

Reo-Mart
India
5 months using the app
PluginHive replied June 28, 2022

We are so glad to see your valuable review! This will keep us motivated!

March 1, 2023

Sibi did an amazing job taking me through the App. Extremely thorough and knowledgeable. I am very excited about the features of this app for instance label generation, rates at check out, etc. This is going to make our online business so much more stream lined and efficient!

Bobcaygeon Home Hardware
Canada
5 months using the app
March 14, 2022

I used this app to integrate the shipping fees from dhl express and it works very well. Also support is instant and helpful at responses

e-WOOD Collection
Greece
5 months using the app
PluginHive replied April 29, 2022

Glad to know you are happy with our solution. Thank you for recommending our solution for DHL Express.

Edited January 2, 2023

I have decided that Shashi is a life saver when it comes to using our App correctly! We are not very tech savy on the ranch, but he walks me through it with patience.
We used this app to help input our UPS shipping rates. They were very helpful and it worked very well. I would recommend this app to help with the efficiency of your shipping options on your Shopify account.

Shop 6666 Ranch
United States
5 months using the app
July 6, 2021

Once you’ve got carrier-calculated shipping turned on, this app becomes a great tool, as it’s actually able to add differently-sized boxes to different products. It also allows you to specify the carrier services visible to your customer at checkout. Finally, and this isn’t as common as you’d think, it actually updates the products as you update them in your Shopify store. Fast customer service, too! 5/5 so far

MystiqShop
Canada
5 months using the app
PluginHive replied July 22, 2021

Thank you for taking out the time to leave us a review. We’re glad to know you are happy with the automation features of the app and the support.