Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, leading to business expansion and improved customer satisfaction. They praise its advanced inventory management, customizable settings, and user-friendly interface. The app's integration with Stripe for easy payment processing is appreciated. Merchants also value its affordability, ongoing development, and top-notch customer support, including a responsive live chat. It's particularly recommended for those aiming to build a robust marketplace with multiple vendors and products.

April 6, 2021

Hey,
This app is really good and the best part is the support section which is live all the time to support and solve query.

onlyshoesz.com
India
Over 1 year using the app
March 18, 2020

I used this to upgrade my shopify store to a market place, I am a novice I have no idea about coding, the tech support for this app was great, I have got it to work as I want, I highly recommend this app & the support behind it. Thank you to all but especially to Pooja Ishpuniyani @Webkul Software Pvt. Ltd.

motopiece.fr
France
Over 1 year using the app
April 12, 2022

The staff are incredibly helpful and courteous, every time I have needed assistance they have been available and provided easy step by step instructions that each time led to a successful outcome. Very happy indeed. Highly recommend.

Kiddipedia Store
Australia
Over 1 year using the app
Webkul Software Pvt Ltd replied April 13, 2022

Thank You for the amazing feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

Edited November 4, 2020

I appreciate the fast and helpful support. I am also really happy with the communication itself - always friendly and kind! A lot of functionality, constant improvement and new features are consistently being added. Its possible to create a marketplace according to your needs. But at some point, you reach the limits and there you need to create a hacky solution for. Also there are limitations in some customizations, e.g. mail appearance, missing access to certain data fields, and more. But to put it in a nutshell, I would't like to develop such a functionality by myself

entire stories
Germany
Over 1 year using the app
March 17, 2023

Asim & Navin were kind enough to hop on a call and help walk me through the issue I was facing with shipping! They were able to do so within 20 minutes or less which was so impressive. Thank you so much for your help!

The Alternative Network
United States
Over 1 year using the app
January 10, 2023

App works perfectly how I want it and will be using it for the foreseeable future .I had amazing support and follow up from Asim who walked me through and continued to make sure my site was working!

Branded Blanks
United Kingdom
Over 1 year using the app
February 1, 2022

Webkul app is very good. It allows me to connect with different Vendors to sell their products on my Shopify store. Support is unreal. Every question gets answered plus I get step by step guide on how to do things. You can 20min free video chat with support to answer any questions. I am dealing with Ayush from the Shopify support and he is amazing.

Coffeesseur
Australia
Over 1 year using the app
Webkul Software Pvt Ltd replied February 3, 2022

Thanks for putting this out so perfectly out there. We agree- Ayush is gem of a person & is always going the extra mile to help the merchants. If you have any further questions, please feel free to reach out to us. We are just a ticket reply away:) - Team Webkul

March 16, 2017

Nítika has helped a lot...Thank You Support Team... :)

Zoladeals
India
Over 1 year using the app
May 12, 2020

I've been using this app for a while now and I love it. It helped me convert my page into a marketplace and has a lot of featured apps that help me do the job easier.

My only advise would be to add instant customer service like a support chat. Problems do get fixed but it might take days instead of just 1 hour because it's all via email and we're on different time zones.

The WishShop
Mexico
Over 1 year using the app
Edited September 20, 2019

The guys have been great.

I asked them to upload translation for me, And i asked them to customize the seller page for me, and they have done it all with out asking for extra charge.

And as for the app itself, It great and it has a lot of features.

So, so far so good.

رياش
Saudi Arabia
Over 1 year using the app
Webkul Software Pvt Ltd replied September 22, 2019

Hi, Thank you for the review. Much appreciated :)