I normally do not write reviews, especially bad reviews. The Multi-vendor app itself is not bad its pretty easy to use and all functions seem to work well. But the support is HORRIBLE i have tried contacting support through their Contact form inside their app about Urgent matters. I have a store doing big numbers and vendors doing big numbers. Some stuff was not working properly and i needed help with it and I've tried contacting them twice and still NOTHING back. I am thinking of switching apps. I purchased an add on as well and it is not working properly
Great service from Neha. Despite the fact that the language and time-zone barrier are at times challenging, the support team of this app always does their best to assist with any problems quickly and efficiently. They are also willing to do customization. I think a live chat option would be a very nice add-on for the support team.
Fantastic app!!! The support and service Webkul provide has been brilliant. They have definitely helped me in adding functionality to my website. I cannot recommend this enough
So far so good. The app was very easy to set-up, even for a first time Shopify user. When I did run into a problem, Nikika from Webkul helped me resolve it quickly. Thank you for this awesome app!
I am unable to find the cancellation button so I am not charged... should be a bit more obvious.
Lingerie Ponto Com
se o app funcionace com rapides seria o melhor dos 3 disponiveis no shopify , minha notra baixa se deve a lentidão do sistema, se o app funcionace com rapides ao cadastrar e editar produtos seria realmente a melhor app de ecomerce, tenho perdido alguns vendedores que desistem de cadasytrar tamanha é a lentidão para cadastrar e editar produtos, ja pedi suporte algumas x para melhorar a velocidade da app e estou aguardando esta melhora assim que melhorar isto sera o melhor app por enquanto somente uma extrela devido a lentidão quando melhorar esta lentidão com certeza farei uma nova revisão
So recently I put up a post about this app saying I paid and they never got back to me . I found out two days later that they don't work on the weekends . This is an amazing app really as I have been finding it super difficult to build what I want to build up until I found this Ap. They reply really fast on weekdays and will help you figure out the best way to achieve anything . For anyone thinking of building a marketplace on Shopify , please use this app . It's the very best and did I. Mention it is crazy affordable
Multi Vendor is the best marketplace i ever used. I have tried few multivendor products, but i figured out multivendor provides all the options that am looking for that fits my kid's marketplace platform Toyzor.com. I have tried other multi-vendor products, but i do not see profile page option in other products. I see very a nice professional profile page for sellers and my sellers are happy about it. Shipping configuration is well designed. Support team was very helpful and customized the product as per my requirement in a reasonable rate. And also delivery of customization is on-time . I always received a quick response about my concerns. I would also especially thank nitika srivastava to address my queries and get the deployments done on-time. I would highly recommend as a best product if you are looking for Multivendor platform.
If you are running or looking to run a marketplace, Multivendor Marketplace is your solution. We have a nontraditional business that requires our vendors to post their own rental equipment to our site. Our customers then book the rentals from our homepage. Multivendor is our solution to getting our vendors access to our site while allowing our customers to use a booking feature to get the items they want when they need it.
I've had more than enough questions for this team during the ramp up of our company and Neha has been patient, helpful and encouraging at every step. You are able to do an average amount of free customization to meet your store's needs. Customer service for this team is pretty fast, but if you are a US based company, be mindful of the time lag as I believe this team is international. Best to email your questions early in the morning in hopes of getting a response by the afternoon. I would love for this team to get an online chat function as it would help decrease the lag time between needing help and getting it. The bright spot though is, you do actually get help from this team-- which is something you can't say about every Shopify app.
In short, try the app. I think you'll love it.
This is the worst application I have ever seen! There is not function on this application that works. We have spent two months trying to get this application to work and the developer has done nothing to fix it despite promising to work on it. Where do I begin with the problems?!
• The application is so slow that the vendors have refused to use it.
• The import does not work at all so you have to import through Shopify and then import the products into the marketplace.
• The vendor profiles will not load for over thirty seconds in most cases.
• If you can get your products to load and the sorting function takes forever in the vendor dashboards.
You can see how long it took to fail at importing just 10 products! Go here https://creativeconceptindustries.com/blogs/news/a-review-of-the-webkul-multi-vendor-marketplace
The choice to use this application in lieu of creating a custom account system was a catastrophe. This has cost my client money and vendors and here we are two weeks after a launch now looking to build an entire vendor system from scratch. This is low quality terrible work that should not be allowed on the Shopify system. I don’t know how this application got so many stars but trust me it is garbage.
This has placed me in a terrible position with my client and now I am forced to keep working with this garbage application while we begin building an application that works.