Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

January 14, 2022

Thanks for the support team that is very supportive and nice. Got support every time I sent the ticket within 1 day.

Thế giới Hội họa
Vietnam
Over 1 year using the app
Webkul Software Pvt Ltd replied January 17, 2022

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

July 4, 2022

Faisal has been very profesionnal and gave me a great help for a new carrier integration ! The team is available to customize the app following our need.

Circular Clothing Paris
France
Over 1 year using the app
Webkul Software Pvt Ltd replied July 4, 2022

Thank You so much for leaving such a wonderful feedback...!! We always try to go above & beyond to help our merchants and we're glad that you're noticing our efforts. In case of any further help, please feel free to connect :)- Team Webkul

August 8, 2019

We are building our marketplace at the moment, but I already can tell that :
-customer service is awesome, I've had relevant answers in less than 24 hours
-it takes some effort to understand the logic but once you do you can do a lot of things. Almost everything is explained on webkul blog.
-it's not expensive considering the amount of options you have // unless you start adding a lot of feature app.

Bon oeil - Objets
France
Over 1 year using the app
May 10, 2019

A great value exchange. Marketplaces require extensive features and functionality. Webkul provides much for the cost, and comes with responsive customer support.

Himelhoch's LLC
United States
Over 1 year using the app
Webkul Software Pvt Ltd replied May 15, 2019

Hi, Thank you for the review. Yes, the app plans are built so that every marketplace aspirant can use the app easily.

June 20, 2022

Takes some time to set up the app but the support is truly amazing! They respond quickly and help out with anything that has been asked.

Oonnie
Canada
Over 1 year using the app
Webkul Software Pvt Ltd replied June 21, 2022

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

Edited March 2, 2022

I have been using the app for quite a long time. I can say that the app and the support are amazing! If you are considering to use this app don`t hesitate. They are really amazing!

cozy4567
United Kingdom
Over 1 year using the app
Webkul Software Pvt Ltd replied February 23, 2022

Thank You so much for your valuable feedback. This means a lot. Greatly appreciated :) For any further queries, please feel free to reach out at support@webkul.com - Team Webkul

February 10, 2022

This is an app that works very well and the support team is always very helpful. And the support team is quick to respond.

CCS SHOP
Japan
Over 1 year using the app
Webkul Software Pvt Ltd replied February 10, 2022

Thank you for your super Kind words. Keep growing :) - Team Webkul

Edited March 31, 2023

Great customer support, very helpfull and very quick at replay. Definitely recommend for a marketplace.

MagicalMoments
Netherlands
Over 1 year using the app
February 15, 2021

Must have for multi seller and multi location seller. Great team always a pleasure to talk with them. Well done guys :)

Somicompany
Burkina Faso
Over 1 year using the app
September 6, 2023

Amazing I really appreciate how responsive, patient, and kind the customer support team is for this app.

ValueBox
Pakistan
Over 1 year using the app