Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces. They praise its advanced inventory management, customizable settings, and user-friendly interface. The app integrates with platforms like Stripe for easy payment processing and is noted for its wide range of functionalities. Merchants appreciate the responsive customer support and find it particularly useful for selling digital assets.

January 22, 2019

Firstly I gave a bad review due to late response but they said that the message didn't reach them. This app is a bit hard to use (at times) and certain terms may not be that familiar to you but the support you get literally makes the difference. The would go out of their way and greatly inconvenience themselves, just so you can get what you want or as close to it as possible. Great team, hopefully this will be a long partnership.

Hndproductstnt
United States
7 months using the app
June 14, 2022

We have connected the app to enable us run a multivendor store.Its a great app with lots of features to enable the admin and sellers have multiple useful functionalities.Support is great and I had a call with Faisal who has clarified fully all the issues I had.I would highly recommend the app.Great job guys.

PetterMart Ltd
Kenya
7 months using the app
Webkul Software Pvt Ltd replied June 14, 2022

Thank You so much for the amazing feedback..!! This means alot. Please feel free to connect in case of any further queries. We would love to assist you :) - Team Webkul

Edited September 21, 2021

La Estoy usando en un proyecto grande y hasta ahora chico La Mejor Sin Dudas ! Atención al cliente Super excelente .The best ones I simply recommend 100%
It has easy handling and an incredible interface, the guys have great attention to it and it took some time and I had not left a review!

Mibotanika
United States
7 months using the app
January 8, 2021

We use this app to set up a multi-vendor marketplace. We've asked them to help on so many different topics and they have always been super supportive. Thanks!

HiveCollective
United Kingdom
7 months using the app
September 1, 2020

So happy that I decided to use this app.

When I decided to build a marketplace for music teachres, I did heaps of research into plugins for Wordpress, Shopify and all manner of custom and templated marketplaces.

Really happy that I went with this MVM plugin! It has been perfect for getting me setup quickly. Initial setup was super easy and while the refinement and smaller detail has taken time, the support has been UNBELIEVABLY GOOD!

I read some other reviews that said users weren't happy with the level of support Webkul provides but I've only been AMAZED at how responsive and helpful they've been.

Not only do they always answer in 24 hours (often 12 or fewer), they've added custom code for me and have even made app improvements when I've suggested features they didn't already have. Totally above and beyond service and support that I've not found anywhere else (and I use a TON of SaaS apps!).

If you're looking for a way to get a fully functioning marketplace setup quickly and on a super stable platform like Shopify, then I highly recommend choosing MVM by Webkul.

You can check out my store if you want to see it in action: topmusicmarketplace.com and contact us there if you've got questions.

TopMusicMarketplace
Australia
7 months using the app
June 11, 2020

WOW! This app is really comprehensive! Im really impressed that they thought of everything! I researched nearly all of the available marketplace apps and can say this is the most value for money! Special shoutout of thanks to Mansi who went above and beyond to get me what I need even when im at the lowest tier of the package. Im pretty excited and I look forward to working closely more with them as I grow my marketplace! Thank you Webkul!

NeighBuy
Singapore
7 months using the app
June 20, 2022

It takes some time to learn how to navigate, but it's worth it! Their support staff is amazing at resolving any issues and helping get things set up. 5 stars!!

AskYourGirls
United States
7 months using the app
Webkul Software Pvt Ltd replied June 21, 2022

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

Edited August 25, 2016

Its a great communication and support from webkool team. Thank you for the support and addition of some extra requirements. I'm giving you five star for the great support and work.

Mydikaan
Kuwait
7 months using the app
Edited March 22, 2018

23 March 2018

I would like to give a very special thanks to Neha and her team for the excellent support that they have provided me over the past 5 months.

I have been building an online marketplace for vendors to upload and sell there products through. After trying several different app from Shopify I kept coming back to Webkal for the apps and support.

Shopify has STRIPE as a payment system as part of the marketplace software but it will not work for marketplaces that require multiple vendors like my site. Stripe support could not help me and referred me to Shopify support. Shopify support could not help me [again] and passed me back to Webkal support. [Neha].

Neha was onto it straight away and advised me that I have to download a purpose build Stripe App that will do the task. I did this but I have no idea od coding for the setup so Neha took over and completed the lot for me including the testing as Buyer and Vendor.

Thanks Neha.

November 2017
After working out a few issues I have the Multi Vendor Marketplace up and running to the standard that I was expecting. After getting use to how the system works and operates I am very happy with the App.

After talking to Neha, she made it clear to me how the use of third party apps work and integrate for freight etc.

When the business goes to market next month and all goes well than it will get a 5 star rating.

My Renewable Energy Australia
Australia
7 months using the app
November 28, 2017

One of the apps that have the most utility

Travicano
India
7 months using the app