Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces. It's praised for its advanced inventory management, customizable settings, and easy integration with payment platforms like Stripe. Many appreciate its affordability, continuous development, and unique customization options. The customer support team is noted for being responsive and knowledgeable, providing immediate assistance via live chat. It's easy to set up and ideal for developing a robust marketplace with numerous vendors and products.

August 29, 2017

Its really owsum app. Their support is amazing.

Spoofytees
United Kingdom
10 days using the app
September 22, 2019

This app is not working with Porto Theme. My sellers can't view their profile page on my marketplace. I tried the Jumpstart theme, still not working.

Vennwork
Philippines
9 days using the app
Webkul Software Pvt Ltd replied September 22, 2019

Hi, Thanks for reaching out to us. As we can check from the review written here, the issue arose as you have changed the theme.
You need to add the code related to the app in every theme that you use.
You just changed the theme and might have not added the code, this is why the seller profile page is not working.
Please check the seller profile page is working fine now, as we have added it in the current theme.
Do get in touch with the support team if you need any help.

March 25, 2022

Great app, with great customization and all what you need to make a great marketplace. The support is awesome and they help very fast you every time you need it.

dePits.com
Mexico
9 days using the app
Webkul Software Pvt Ltd replied March 30, 2022

Thanks for taking the time to provide this great feedback. We're really happy to hear your amazing experience ! Happy Selling :) - Team Webkul

Edited August 26, 2020

My initial 1 star rating was a bit impetuous because in "my personal" opinion they didn't explain things clear enough, mainly the app on its own does NOT sync with any apps, which it seems to claim in BOLD letters, Shopify or otherwise. If you want to Sync with Shopify stores it's an extra $40, if you also want to sync with WooCommerce stores it's another $25, etc... The app does somethings well, I particularly like the sellers page for what I'm trying to do. The part where I find the app falls short is the manual creation of inventory items, it's a bit clumsy and I think there should be a greater emphasis on making the guest-sellers items fit into the host MVM shop instead what it seems like a pararllel inventory organization, for example I think it would make more sense to be able to use "product types" and "product tags" from the host store (MVM) instead of having to enter new ones in MVM.
I would like to point out there customer service is very responsive, they should get credit for that.

AllTownMall
Canada
9 days using the app
Webkul Software Pvt Ltd replied August 26, 2020

Hi, I think there is some confusion as everything is listed clearly in the app description. The support team is in touch with you.
Looking forward to help you.

June 17, 2022

This app is amazing and the support is even better! Their real-time chat option is incredibly helpful especially when you need to make changes to your website quickly. They are definitely there to help you!

butterbottoms
United States
9 days using the app
Webkul Software Pvt Ltd replied June 21, 2022

Thank You so much for the amazing feedback..!! This means alot. Please feel free to connect in case of any further queries. We would love to assist you :) - Team Webkul

January 30, 2018

We have just installed this app and we are in the process of evaluating it. So far it seems very well designed and fulfills exactly what it promises. I see old reviews moaning about support service but this is not true. We made some small errors in the install and we got instant help from support - even on a Sunday. Very impressed. Will continue to update our review as we use the app but so far so very good. Check it out at https://shop.mini-works.co.uk/

Mini Works
United Kingdom
9 days using the app
June 21, 2022

Good app with lots of features to facilitate our needs to run multivendor marketplace. Great customer service.

Tenbox
Cambodia
9 days using the app
Webkul Software Pvt Ltd replied June 21, 2022

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

Edited June 22, 2022

Initially faced some issues with the response level, and set up of webkul. But the team has been very prompt thereafter, and all the issues have been resolved.

PetKonnect - Store
India
9 days using the app
June 7, 2023

Gente esse app é fantástico com ele está sendo possível tirar minha idéia do papel e coloca-lá em prática, sem contar com a equipe de atendimento que tem sido espetacular, resolvem e atendem as minhas necessidades na hora. Indico a todos que estão a procura do recurso. Att Brasil... Saudaçoes!!!

Minha loja
Brazil
7 days using the app
August 5, 2016

Nitika is awesome! I love this app, it has really good features such as seller profile which to me is a huge asset. I'd suggest this app to anyone looking for a GREAT multivendor app. 5 stars!

Garbandriot
United States
6 days using the app