Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

April 20, 2019

I cant thanks Ripa enough for all the support I got on Saturday ! She answered all the questions I had, for me who knows nothing about coding at all. She patiently answered everything! And more she installed for me the language menu converter exactly where I wanted on my website.
Huge shout out to GTranslate support ! Special mention to Ripa !

boho freaks
France
About 1 month using the app
Edited June 24, 2022

I like this app where it is easy to manage and easy to integrate. Thanks for Suzan where she helped me to embed the language selector to my theme. Also, thanks for Ella for helping me to fix paid plan and RTL language related issues.

CartsHoo
Türkiye
About 1 month using the app
June 1, 2021

Great app and amazing support! Susanna offered so much support in customizing the translation widget. Thanks a lot!

KefUK
United Kingdom
About 1 month using the app
December 24, 2020

I really like this app. It doesn't need me to do lots of things. Every one can translate automatically. I am sincerely grateful to Ripa. She helped me a lot in CNAME records. Thanks! Merry Christmas.

CROCOWALK
China
About 1 month using the app
March 12, 2020

Great app, great customer service. Borya was more than helpful, he installed the app properly within a long period

Weshape
Canada
About 1 month using the app
August 5, 2018

without any penny you get translate, this is good app

Db House
Israel
About 1 month using the app
Edited February 8, 2020

Very good service, worked with ELLA, she answered to all my questions and help to setup the app zero to hero! great service.

MOLATO
Canada
About 1 month using the app
Edited October 14, 2019

costumer service is awful, they don't even know what they're doing and they keep on telling you a bunch of lies, I have requested many times a refund and they keep prolonging the request, also this app does not support auto translate, your costumer has to enter their preferred language in their drop down menu which floats around your website like if it was 2005, it makes it look very unclean , don't recommend this app at all

Korlowsky
Mexico
About 1 month using the app
August 6, 2020

After long research and so much mixed information available around. I did a test run with G translate, on a PAID plan, avoid the FREE plan (NOT worth it at all)

PROS:
- Costumer support, super effective and sorted out fast everything i threw at them.
- Easy to setup, if you have some basic internet know-how.
- Editing with in-context edit, actually was surprisingly easy and intuitive.

CONS:
- BIGGEST FLAW in my case, i was trying to translate the page from english to my native language Portuguese, from PORTUGAL, and most translations come in Brazilian... Huge set-back.... and NO, its not the same language!!!

- First time everything looked and worked flawlessly, although second day on editing i started having issues where the translated domain only translated parts of the site.

- Re-Captcha error it kept oin thinking i was a robot so it made impossible for costumers to create an account!!!!!! i was told by the support i coulnt do anything other than trying for the google developers to bypass the captcha... THAT SOUNDS HARD TO SORT OUT (i didn't even try to be honest)

- Noticed that some of my edits were overwrite by the auto translate function after i manually edited it (at least thats how i think it kept changing for)

VERY IMPORTANT!!!!!
Do a backup of your theme before installing in order to avoid the app "left-over" code in it! in case you change your mind.

I do recommend the app if you have website with simple text to edit and not many pages and sub directories and so on...

I only used the app for 2 days, and i don't think it was worth to keep on trying to make this work as I'm not on the "time-wasting plan" and i want to things to work exactly how they are intended to when i want, or don't at all...

Hope this review help others as myself, are on the chase for a working and trusted translating app!
Good luck!

Dakini Temple
Portugal
About 1 month using the app
March 13, 2020

Excellent app, super fast and competent support, Susie solved the problem and explained it to me very well until I understood where wrong. Thanks

AIR/holiday
Italy
About 1 month using the app