G | translate , 1,931 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate translation capabilities, enhancing global customer engagement and conversions. It's user-friendly with a responsive support team. Despite occasional slow service and translation issues on the checkout page, the sentiment is predominantly positive.

February 23, 2021

Fantastic support. The app works great. Ripa did work above expectations and helped us remove Weglot and add and configure her app in the exact location where we wanted. I highly recommend this app.

Remarkt Oferte Fara Egal
Romania
3 days using the app
Edited December 2, 2019

Good app.
Very thanks for the support (Lilit). She is very kind and handful.
After her help i can use easily the app.

Pharma-teszt
Hungary
2 months using the app
September 25, 2021

Amazing app and amazing customer service I'm amazed by the efforts of Ripa, She is the best, continuously stick with me until i get the solution I really appreciate her efforts. every organization should have the customer service Rep. like Ripa.

Aroma Farmacy
Pakistan
3 days using the app
November 25, 2019

Great support from Susie. She helped me resolve my problem and was extremely helpful. Highly recommend. Thank you again :)

Happy Planner Land
Slovenia
3 days using the app
September 21, 2022

great Support. Helped me with with everything .
Great thanks to Ella :) She helped us with everthing and the response was very fast.

MRM-BODY
Germany
3 days using the app
March 19, 2021

There were some issues with this app but the G - translate support team helped to resolve them quickly! We are very satisfied with G - translate services! Thanks to Ella and special thanks to Arshak! :))

tacito
Latvia
3 days using the app
February 19, 2020

I am very pleased with the GTranslate app. The customer support is amazing and Ella was very willing to assist me with installing the widget to fit my current Shopify theme style. I highly recommend GTranslate. Thank you for such a wonderful free app!

Click971.com (NIRMAL LAL TECHNOLOGIES LLC )
United Arab Emirates
2 months using the app
Edited April 14, 2020

Ella, Suzan, Sergey and Lilit did a fantastic job. Very quick response and amazing effectiveness. You feel yourself very well guided in that "tricky" translation-tool.

MoroccanHome
Spain
3 months using the app
Edited September 10, 2021

There was times where it was really confusing for both parties, plus the difference in time zone made it harder to communicate instantly. However, Sergey was patient and help to fix the issues that we were facing. It would be good if support was 24hours.

One Soleciety
Singapore
2 months using the app
November 29, 2022

Excelent anf fast support by Elen. Always Kind and ready to help! I Have the app instaled since yesterday, and its working fine!

Gōkana Kimonos
Portugal
3 days using the app