Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

September 1, 2019

Very quick and great support from the team. Special thanks to Suzan. She help me integrating the app with my theme.

Tuffrider Canada
United States
About 5 hours using the app
September 10, 2020

I don't recommend this app. A lot of bugs, bad user experience. After we spent 2 days fixing the auto translation (which was super bad), the edits weren't saved.. Very bad customer support specially Ella and Angela.

Queuecaps
Qatar
6 days using the app
Edited November 26, 2019

I got it installed in the end but editing translations turned out not easy so I went for another option. There are a few ways of translating the text. Edit text option through their app gave me a few languages, but not all I wanted to be translated. Maybe giving customers a catalog option would have worked better. Another option, editing text through my website, had half of the text missing. I guess, if you have more advanced IT skills this should not be a problem but I struggled.
Their customer service was 5 stars, very helpful. They do need to improve some parts of UX to make text edits easier and signing up less confusing.

Chair Buddies
United Kingdom
6 days using the app
April 30, 2020

Added the app this morning and had to contact their support for two technical issues. Had the pleasure of dealing with Ripas and Borya which were quick an efficient in helping me. Couldn't ask for better support!!

Lonzo 1926
Canada
About 5 hours using the app
April 14, 2019

I cant thanks Borya enough for all the support I got, on sunday! He answered all the questions I had, for me who knows nothing about coding at all. He patiently answered everything! And more he installed for me the language menu converter exactly where I wanted on my website, both mobile and desktop version and it looks perfect and professional on my turbo theme! I was scared to start using their platform for translating, but way less now. And their fees is very reasonable. Last night I installed it and it was not working like I wanted so I deleted it, and even the deleting was super easy. I just don’t understand why everyone is only talking about the others apps. They have stellar service! Thanks Borya!

Mynoush
Canada
About 5 hours using the app
May 31, 2022

It seems it can do everything i was looking for. Had some problems to install.
Great support. Thank you Susanna! Can only recommend it.

LanaLu Boys and Girls
Switzerland
About 5 hours using the app
November 30, 2020

not work for the Italian language we installed the app for our site in Italy but actually, it doesn't work pretty well bye

saunefinlandia
Italy
5 days using the app
July 14, 2021

I really like the quality of the neuro translation from English to French in the paid version. I also like being able to edit the French on the webpage view, where I can see the text, rather than having to search for the text inside an app. Ripa from customer service has been great, helpful, and very prompt in her responses to all my questions as I have been setting it up. 4 stars instead of 5, because I wish there was an auto-translate for the email notifications in shopify! There is code to make it switch to the user's language when the email is sent, but first I have to manually translate all the emails inside the liquid template which is a long process... Gtranslate please give us an automatic option for the emails! Everything else has been great so far.

Les Boulangers Fous / The Mad Bakers
Canada
4 days using the app
December 9, 2022

Bonjour,

Prière de vérifier le drapeau de la France et merci pour le reste, c'est très pratique.

Merci d'avance.

Lovely Make
France
4 days using the app
August 20, 2023

Good, but how can manually change some translation? It's translating my store name and don't want that

MOMSPUMP
Canada
5 days using the app