Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

Edited November 16, 2021

good app and good technical service, i did not kept it after the trial period cause i felt better with another app i was use to used...but it's worth a try if you have the time

Fludyfilter
Romania
6 days using the app
Edited May 25, 2020

Ripa was helped me so much,
We have uploaded many languages tomy website and she gave me some of critic advices for SEO.
Thanks a lot.

islamicbazaar.co.uk

islamicbazaar
Türkiye
About 6 hours using the app
Edited August 16, 2019

I used the apps for few weeks. The app has a bug with the checkout page. I wanted to get the checkout page to match the language of the site, with no success. For example, I wanted a French checkout page for a French website, and an English checkout page for the English website, but GTranslate failed to do that. I reached the support multiple times, and also spoke with the deputy CEO as well, but they failed to resolve the issue. Waiting time from the support is very high (can take weeks), and they will do everything they can in order to avoid give you support. In general, the app is failed to provide basic translation services, and the support team is totally nonfunctional. Won't use their service again.
UPDATE:
1) I was using the paid version (not the free version, as mentioned in the CEO response)
2) I spoke with Rafael, the deputy CEO, and not Edvard, the CEO (sorry for the confusion).

Derbyblades
Israel
8 days using the app
November 15, 2021

Good app and good technical service, if you have doubts the technical service is fast. In my case, Elen attended me quickly and kindly

suno home
Spain
6 days using the app
Edited June 28, 2018

UPDATE:
the problem is google, and not the app: if you price in the store is set simply{{ amount}} and not {{ amount_with_comma_separator }} for google you are using a thousand separator.

Whilst working very well with translation, the app changes the prices of the product!
A product that is 30€ in the original english version, becomes 3000€ in the french version!!!

Lacavealaine8
France
6 days using the app
June 2, 2023

Apps, wonderful in a few minutes of work I have a site translated into several languages, Fantastic assistance in a few minutes remotely they solved several configuration problems, a wonderful thanks to Melania of the G Translate Team!

bigeshop
Italy
About 6 hours using the app
Edited August 19, 2020

great support! Fast and I got to know hwt I need !!
easy handling and knowledge

Thank you very much

NIQUA®-SHOP
Germany
About 6 hours using the app
Edited December 6, 2020

This is the worst translate app I have ever installed! Really hard to edit translations. Not user friendly dashboard.

Mah Roc
Türkiye
6 days using the app
August 4, 2022

I don't know why it can't be used in my mobile website.I need your help.Please contact to me,thank you!

Liviavogue's Store
China
5 days using the app
Edited June 4, 2020

This is an update of my first review. I can definitly affirm that the customer service is exactly what we are expecting when we are in business. Susie is the second developper who helped me. I asked few changes and she did all with patience and care. She managed perfectly how I wanted to be. My website look very serious with this app. A big thank to Susie and Lilit. Lilit was a very helpfull, kind, and reactive assistant . The app is amazing. I probably installed 10 different app in my shop before to find the good one. and for 8 dollars per month you get everything you need. I am so happy, my website in a few minute is ready with an excellent translation. And I have a lot of words. Recommended for people who needs something serious. Thank you for this app and the customer service!

Microcosmoses
Greece
About 5 hours using the app