Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

Edited June 9, 2020

I am very happy with this app It does everything I was looking for , it is very easy to install and I has some issues with the drop down location but Suzan was great at helping me and to fix it... great service and great app .....if you are looking for a tool that enables you to sell internationallly you´ve just found it !!... aldo I needed to add some more languages and Lilit was extremely helpful and nice to me.... such a great service !!!

Maria & Jesus
Spain
9 months using the app
January 6, 2020

Ella was very helpful, she is fast and very nice. She's done everything I've asked her to do.

Thank you :D

Festinail
Romania
9 months using the app
March 1, 2019

Great Free App! Love the dropdown option and how the app works. I had too many pop-ups/drop-downs on my mobile site personally so I contacted support and they were more than happy (no questions asked) to go into the back end of my site to move the dropdown to the footer. Overall I think great app and great support too. Recommended!

Sun-Snap Sunnies
Australia
9 months using the app
October 18, 2020

Thank you very much.
It was very easy to set up and it was helpful. WPでもリリースしていた翻訳アプリ。設定が超簡単。google翻訳が元になっており、日本語→ヒンディ語というマニアックな翻訳もかなりいい線で訳されているので満足。

HitoMi.india from New Delhi
India
9 months using the app
February 6, 2019

Perfect app and amazing support from Ripa. very useful to add this app to website. Many thanks allll.

El Jalili
Spain
9 months using the app
April 19, 2021

more then the app is helpfull and practical, the service Elen provided was amazing, she helped me a lot with 3 mains technical problems and when she saw I couldn't do it by myself with her help she just asked for access to my site and did it for me. i wish more SAV were like this, thanks to elen for her wonderful service.

terreterre
France
9 months using the app
Edited March 9, 2021

I've used this app to translate my store from French into 6 differant languages. Had some issues placing the selector so i've contacted ELLA (Customer support team), a lovely customer support helped me custom code it to my liking. Works great now!

Axess
Belgium
9 months using the app
February 15, 2020

Very helpful support with Ella. Fast and responsive. They took care of everything. 5 *. I will still have to see how it performs but until now it is ok.

Nolia Shop Europe
Romania
9 months using the app
September 30, 2021

I was having issues fixing the language switcher and Susanna helped me in a quick manner. She guided me on where to add custom code and all. The app works well and customer service is superb. Susanna, if you are reading this review, you are the queen!!! Thanks a lot.

MusicGlass
United States
9 months using the app
June 26, 2020

ELLA la mejor, tenia algunas dudas con la aplicación y me ayudo sin ningún problema, muy amable en todo momento.

BLXCKWHITE
Spain
9 months using the app