Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

February 13, 2020

The best service I have ever had. Suzan help me with my problem, she said that she will have it done by one hour, but, after 5 minutes she already solve my problem. She was so nice to me. I can’t say how much I appreciate Suzan ! Suzan, if you see this review I would like to say thank you so much!

Boutique Sherweb
Canada
About 1 year using the app
October 16, 2019

RIPA was a very great help. She provided such a great service. She was very proactive and carried out all my askings. Quick and properly. Great service!!! I will definitely recommend GTranslate. WELL DONE.

NAOMIDAVID Babywear
Malta
About 1 year using the app
Edited November 20, 2021

I really recommend this app, but I also need to mention this: I'm not a fan of the switch from regular to paying version. The translations in the free version were almost all good, except for one which was too bad to keep, so I went on to the paid version, and the translations were all completely different, because it's "neural translations". The fact is, I had to go through the entire website to fix all of the translation mistakes made by this, so I spent a whole day on this. There is room for improvement. Service is really quick when there's a problem, so that's good, and the interface for text change is great, too bad it's tainted by the small starting issue. I would still definitely recommend the app as stated.

GP Woodworking & Designs
France
About 1 year using the app
February 15, 2021

Great help done by Borya !!!! awsome app
I really appreciate his help, and did it on a time record
Absolutely the app to have

Private Only
France
About 1 year using the app
May 22, 2020

It is a very useful application and will make it easier for your customers to buy things. It is wonderful and I like it a lot.

YouCanGetGifts Store
Thailand
About 1 year using the app
August 10, 2019

I use this app for about 3 weeks. It seems good until now. Live chat is efficient. Borya is so nice.

Tout est beau fleurs
Canada
About 1 year using the app
Edited June 19, 2021

Really Bad. After months trying to config today we've decided to remove it due is a HEADACHE. For example, if you have a mulitilungual site as https://fr.domain.com or https://de.domain.com etc.... NO ONE OF YOUR APPS will works due CORS. If you have installed a search engine or anything else all results will point to the main domain due SUBDOMAINS ARE BLOCKED FOR THIS APP. Even after explain this to support they don´t want (or don´t know) what to say. Really unprofessional. Bye. And to be clear: "1. What do you do?" I need to get this app working in all subdomains in order rest of app works properly. "2. What do you expect to happen?" I expect that another apps as labels or badges app will be showed not only in main domain as happens. "3. What happens instead?" For example, with Badges & Labels App all badges and labels configurated are working ONLY in main domain and NOT in subdomains due CORS Policy or something related. Bad bad bad....

The Lord Of The Magic
Mexico
About 1 year using the app
November 5, 2022

Hey, I'm french and I use this app for my different markets, Suzanna helped me a lot and I'm really surprised of the performance of this translator

Sarsley.com
France
13 days using the app
September 21, 2021

Great app! Incredible how good the translation is and how quick it is to set up. The support is even better; Arshak helpt us through some issues we had translating certain apps on our subdomains and he made sure everything is working. Would recommend this app for translation! Also works with Shogun which is great :)

Your Film Poster
Netherlands
About 1 year using the app
Edited November 2, 2020

The support is great. Last time, Lilit helped us solving some issues within a few hours. Thank you very much

Luvitfy
New Zealand
About 1 year using the app