G | translate , 1,937 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to accurately translate content, enhancing communication with international customers. It's praised for its user-friendly interface, exceptional support team, and immediate improvements in global engagement and conversions. The smooth integration process, SEO setup, and conflict resolution are also appreciated. Its consistent performance indicates its reliability.

September 22, 2021

Great app, support team is very nice - in particular, thanks Susanna for fast and friendly response!

Map4design
Sweden
9 months using the app
March 17, 2019

I installed the ap this morning, on a Sunday and had some problems with the positioning of the flags. I sent a mail to the helpdesk assuming I would get an answer in a few days as with most of them. Five minutes later however, I received a reply and a very friendly woman named Seda, arranged the whole setup within 45 minutes as I wished. The best helpdesk and service I received in years! Being owner of several webshops, I sure looking forward to work more with this team. Thanks a lot.
Bert ceo Vancast Investments Spain

VCI Passion Toys
Spain
9 months using the app
May 29, 2020

Very satisfied with an app. I had a small issue that was solved quickly and efficiently by adorable Susie from Customer Support. Those guys know what they're doing :)

Woodley Eyewear
Poland
9 months using the app
July 6, 2021

Arshak from G Translate provided excellent support, helping me troubleshoot the issues I was having with the application in the store.

DaniellaBatlle
United States
9 months using the app
May 15, 2019

Really great app! Excellent customer service as well. Thanks Suzan for your help with customization!

we love mummy
United Kingdom
9 months using the app
September 22, 2020

I am very happy with this app and support team. I wanted to make a few changes to the language selector and asked for help. Borya and Lilit greatly helped me and made it look the exact way as I wanted. I would totally recommend it!

Shopey
United Arab Emirates
9 months using the app
Edited April 10, 2021

Замечательное приложение! Очень удобно и легко использовать. Поддержка всегда на высоком уровне. Чтобы сделать свой магазин более привлекательным для клиентов есть много разных приложений. Но не всегда они поддерживают языки моего магазина. Меня это совсем не пугает, потому что я всегда могу обратиться за помощью. И неоднократно уже это делала. Некоторых сотрудников поддержки я уже запомнила по именам, так как часто к ним обращаюсь. Это Рипа, Сюзан и Аршак. Как раз сегодня Аршак очень быстро сделан переводы важного приложения для моего магазина. Я знаю, что в любое время суток могу обратиться за помощью и получу её в лучшем виде. Я рада, что выбрала именно GTranslate для переводов! Рекомендую! На днях я опять обращалась за помощью. В этот раз со мной работала Лилит. Большое ей спасибо, все вопросы были решены оперативно!

Linen4me
Estonia
9 months using the app
Edited February 1, 2023

Very Perfect Translate App!
When I need something help!
They can easily to handle me any Problem!
Thank you Ella!❤️

Luxury Venus
United States
8 months using the app
Edited July 7, 2020

Love it! Excellent quality of translation and the best customer support: they even tweaked the look and positioning of the language switcher for me. Highly recommended!

Quebec Personal Protective Equipment
Canada
8 months using the app
GTranslate Inc replied June 30, 2020

Have you tried to contact our live chat?

We can help you to make it match your website design.

https://gtranslate.io/#contact

October 20, 2021

I can't believe how amazing the support is on this one, I was helped by Ella and Borya who made the widget fit how I wanted for the site, I put a lot of changes forward but these guys are awesome and they just did it, the app is super simple and works really well too. I recommend it, and ill have a look to see what else they do as well. Thank you guys!

OG Snuff
United Kingdom
8 months using the app