Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,038)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
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Loving Okendo - plenty of options for reviews and UGC all over our virtual store, and looks great! Had an issue and that was dealt with quickly by Luigi in customer service. Very happy!
loved the service and support I received from Shiela Sevilleno! She was so helpful and supportive during a very large technical error! I cannot recommend Sheila enough!
Our review rate has improved significantly since switching to Okendo, and the survey functions have been very helpful. The app is easy to use and customer service is solid.
Would love to see the ability to get more in-depth with sorting and analysis for more complex customer surveys but I'm sure that's coming soon.
The app works great, and Shiela has provided great support to us as we've grown.
Top support from Luigi! Gave me the right info!
This app is soooo convinient! Also the customer service is so nice.
Very easy to use, and the account team are highly knowledgeable, informative, and pleasant.
Okendo has been trouble free from their hands-on onboarding. Customer support is very helpful and they've been very good at showing me where I'm missing opportunities in the platform.
Luigi is helpful! Okendo is a great tool!
My experience with okendo has been great so far easy to install and use. i was having trouble with one small thing however Kenn was very helpful and got it fixed up straight away.