Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,113)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

November 25, 2024

The tool is intuitive but if you have a question the customer service team is super response and no question felt too silly to ask.

HelloCues
United States
About 2 months using the app
October 31, 2024

Great app no problems with it, excellent customer service, very quick and immensely helpful. Even better when they do the work for you :)

Lippy Links
Australia
3 months using the app
September 30, 2024

Okendo has been a great solution for capturing reviews for our company, and their support team is very helpful! I recently was having trouble figuring out how to code a dynamic review block in a Klaviyo email flow, and Shiela patiently helped me find a solution.

She took the time to understand what I was trying to accomplish and where I was running into issues. And when it wasn't an easy answer, ...

Skout Organic
United States
Almost 2 years using the app
November 18, 2024

Josh was so helpful with getting our reviews integrated and making it appear on our site just like we wanted! He was awesome!

Ciao Pappy
United States
4 days using the app
October 17, 2024

Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!

IN BED Store
Australia
About 4 years using the app
October 25, 2024

It works well and they will help you promptly with any issue.

Umai Clothing
United States
Over 1 year using the app
October 30, 2024

Great app! I've tried all the big review apps and Okendo is my absolute favourite. The layout and design on the storefront looks great, and the configuration is so clear and easy to use.

I would love to be able to filter which orders to send reviews to, and maybe have the custom domain accessible on the Growth plan, but other than that, its an awesome app with great value. Customer support is ...

PAPERICOT
Australia
11 days using the app
December 2, 2024

Quick, helpful

WonderCrunch
Australia
Over 2 years using the app
November 11, 2024

Fast and practical support, helped me in less than 15 minutes to solve my problem

tuyobr
Brazil
About 2 months using the app
November 12, 2024

Fast response times, and great app

Normal
Australia
Almost 2 years using the app