
Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,109)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.
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Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!
Great support. Paulo fixed my issue for me easily and fast!
Ich war eine der frühen Kund:innen von Okendo – die App war damals noch ganz neu auf dem Markt, genauso wie meine eigene Marke. Für uns war es von Anfang an entscheidend, Bewertungen für unsere Produkte zu sammeln, um Vertrauen aufzubauen und Fahrt aufzunehmen. Okendo war dafür der perfekte Partner.
Bis heute bin ich durchgehend zufrieden mit der App. Kürzlich hatte ich ein Support-Gespräch mit Laura, die mir ein paar sehr hilfreiche Einstellungen gezeigt hat – der Service ist wirklich erstklassig.
Wir nutzen aktuell nur die Bewertungsfunktion und sind damit sehr zufrieden. Die App und der Support sind top und uneingeschränkt empfehlenswert!
Great app! I've tried all the big review apps and Okendo is my absolute favourite. The layout and design on the storefront looks great, and the configuration is so clear and easy to use.
I would love to be able to filter which orders to send reviews to, and maybe have the custom domain accessible on the Growth plan, but other than that, its an awesome app with great value. Customer support is also excellent.
It works well and they will help you promptly with any issue.
Okendo sets itself apart as a truly professional company, unlike many competitors that falsely advertise partnerships with big brands. They operate with transparency and integrity, offering exactly what they promise without resorting to dishonest practices. Their features for customer reviews, referrals, and loyalty programs are exceptional and have significantly helped enhance my store.
The customer support, especially from Adrian, is outstanding. They provide quick and thorough assistance, making the entire process smooth and stress-free. It’s clear that Okendo prioritizes long-term customer success over short-term gains, which is refreshing in this industry.
If you’re looking for a trustworthy app to build reviews and loyalty, Okendo is the way to go. Highly recommended!
Fast and practical support, helped me in less than 15 minutes to solve my problem
Quick, helpful
Fast response times, and great app
Laura was very helpful! We reached out to make a change in the code so that our SMS requests for review would include a link, and she helped us to solve the problem quickly.