Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,113)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.
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The tool is intuitive but if you have a question the customer service team is super response and no question felt too silly to ask.
Great app no problems with it, excellent customer service, very quick and immensely helpful. Even better when they do the work for you :)
Okendo has been a great solution for capturing reviews for our company, and their support team is very helpful! I recently was having trouble figuring out how to code a dynamic review block in a Klaviyo email flow, and Shiela patiently helped me find a solution.
She took the time to understand what I was trying to accomplish and where I was running into issues. And when it wasn't an easy answer, ...
Josh was so helpful with getting our reviews integrated and making it appear on our site just like we wanted! He was awesome!
Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!
It works well and they will help you promptly with any issue.
Great app! I've tried all the big review apps and Okendo is my absolute favourite. The layout and design on the storefront looks great, and the configuration is so clear and easy to use.
I would love to be able to filter which orders to send reviews to, and maybe have the custom domain accessible on the Growth plan, but other than that, its an awesome app with great value. Customer support is ...
Quick, helpful
Fast and practical support, helped me in less than 15 minutes to solve my problem
Fast response times, and great app