Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its excellent customer service, easy integration, and customizable features. They highlight its smooth onboarding, reliable performance, and ability to boost reviews and conversions. The app's seamless integration with platforms like Klaviyo and Gorgias, and its handling of User-Generated Content (UGC) are also praised. Merchants value its affordable pricing, customizability, and aesthetically pleasing review widgets.

December 8, 2022

We have been extremely happy with Okendo and its staff. The ability to have user-generated content, an easy review platform for the customer, review syndication, and world-class support is unmatched.

Ella Jayne Team
United States
11 months using the app
January 26, 2023

Amazing App, I also had some troubles adding the app to my store (my fault). And Angel at customer support was more than helpful when it came to her expertise and persistence. Thank you team!

Marine Moods
5 months using the app
May 8, 2023

Angelica and the team at Okendo have been so helpful from the beginning. Responsive to emails, quick to help, I can't fault their service, especially during our transition to a new theme. I'd highly recommend.

About 1 month using the app
September 22, 2023

I got an awesome help especially from Shiela & Laura from Okendo support team. They help me out really quick, in just 2 minutes. Outstanding service!!

Hamlet Shougrakpam Art
About 11 hours using the app
November 11, 2022

Great product and excellent customer service from Nands!! Highly recommend. I've been using it on my website for a couple of years now and love it.

LOCA Foods, Inc.
United States
Over 1 year using the app
February 16, 2023

Amazingly great service with caring staff looking after the setup. Very please with our experience with Okendo. Would highly recommend.

Spiral USA
United States
9 days using the app
January 31, 2023

The best review app for Shopify stores, by far. Customer service is excellent and the product works great.

United States
Over 1 year using the app
November 27, 2022

We are very confident Okendo is the best in the business for a review app. Super helpful staff throughout the onboarding process and super user friendly to action going forward! Thank you Okendo.

Pilgrim Clothing
About 1 month using the app
April 6, 2023

Does exactly what we want and customization is easy. We use primarily to collect reviews and UGC. Their team is also super helpful

United States
10 months using the app
March 14, 2023

Alannah was extremely helpful in getting Okendo set up. Great reviews platform - easy to filter data and export reports.

United Kingdom
5 months using the app