Okendo: Product Reviews & UGC , 847 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.
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Shiela was absolutely great!! She was quick to respond to my questions. Resolved my requests that I had. Also very nice which I appreciated! She deserves a raise
Very Nice
Great app, great support!
Incredibly supportive customer service! I love how the customer service chat box is always up and the conversation remains available.
I got an awesome help especially from Shiela & Laura from Okendo support team. They help me out really quick, in just 2 minutes. Outstanding service!!
Okendo cannot be manually translated into a custom language. Very strange that in the basic languages Okendo has a Russian translation, this during the war with Ukraine and when sanctions are imposed on Russia. Shame on you
Followed the prompts to use the app and it didn;t work.
Requested support via the in app chat, no response.
Requested support via email twice, no response.
Very disappointed that this happened with a customer review app
Hi Continuous Flow BJJ,
Thank you for your feedback. We did reach out to you via email over a week ago; however, we didn't receive a reply. It's our goal to provide you with the best customer experience and resolve any issues you may have. If you could please check your inbox or your spam folder for our email, or kindly send another one to support@okendo.io, we would be more than happy to promptly assist you.
We look forward to hearing from you and assisting you further.
Have a great day ahead!
Applications et widgets fonctionnels, beaux et simples à configurer. De plus leur SAV est vraiment super efficace et très rapide. Je recommande !
Okendo is an exceptional app that provides a seamless and user-friendly experience for managing customer reviews and feedback. The platform is intuitive and customizable, allowing businesses to gather and analyze customer insights with ease. Also, I must say that Laura Gomez, a member of the Okendo team, provided us with exceptional customer service. She went above and beyond to ensure that our experience with the platform was a positive one. Overall, Laura's commitment to superior customer service and Okendo's exceptional platform make them a winning combination for any business looking to enhance their customer experience.
Awesome. Great value proposition. Excellent customer service. Not sure why anyone would still be using yotpo at this point. Okendo rocks!