Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

November 5, 2020

This app is very easy to use, very user friendly. As for software devt. experience and troubleshooting, I want to commend Scott for always giving quality customer service experience. We're always attended with prompt response, quick resolution as well. Cheers team! Thanks.

Defence Sporting Apparel
Australia
Over 4 years using the app
November 28, 2022

Okendo has been our product review app for over 3 years now - their growth of current and new features, top-notch support, affordable plans and efficiency of their platform keep us loyal. I would and do highly recommend Okendo.

Mr Pool Man
Australia
Over 4 years using the app
May 24, 2022

Reading and responding to reviews is very easy. I had a question about review emails and using Okendo or Klaviyo and Angel was able to answer my questions quickly and efficiently. Walking Cradles is a very satisfied customer!

The Walking Cradle Company
United States
About 4 years using the app
January 19, 2022

Been using Okendo for probably 5 years now which was an upgrade from Yopto. The custom side on the back end is sweet, and their customer service at the beginning and years later is still top notch.

Orange Mud, LLC
United States
About 4 years using the app
March 18, 2022

Okendo is great! Very easy to set up and get going on your Shopify storefront. I am a big fan of the app and their support is great.

Quikflip Apparel
United States
About 4 years using the app
January 23, 2023

Great app for product review collection. Customer support is available for help when needed, and it is a fantastic experience, especially when you run into some minor hiccups trying to import reviews. Recommended!

INNBEAUTY PROJECT
United States
Almost 4 years using the app
January 21, 2022

Fantastic app - does what it says on the tin. Really easy to use and customer support is incredibly quick.

Ralph Christian
United States
Almost 4 years using the app
February 13, 2023

Super helpful support from Noelle who organised the Okendo team to install the app on our new store for us. Absolutely recommend Okendo, especially for the amazing service you receive from them as a customer.

Luna Bronze | AU
Australia
Almost 4 years using the app
January 13, 2021

This is my favorite Shopify app! Awesome functionality and customization. Also, their support is so helpful and respond so quickly. Definitely recommend for customer reviews!

shopweworewhat
United States
Almost 4 years using the app
November 6, 2020

The Okendo app and staff have both been amazing. Very easy to use and work with and at a fair price, all the things you'd hope for in an app.

Ballsy
United States
Almost 4 years using the app