Our company moved from another reviews vendor. Customer support has been fantastic and the product capabilities are much better for what we are spending. 30 days in and very happy with Okendo and would recommend it to others.
An agile and powerful review platform that has allowed us to get a lot more value out of reviews. They get bonus points for having an attentive and helpful team to assist in the transition.
Okendo is a great platform! Has all the right functionality, great customizable design options, and it's easy to use. Plus, the onboarding process was a piece of cake. Thanks to the Okendo team!
Using Okendo has really helped us to gather a lot of testimonials which is incredibly helpful both in installing trust with new customers but also in learning more about what is working and what could be improved in our current portfolio.
Hands down the best review app on the market. If you're looking for an amazing interface with the proper integrations to build out a nice flow for customer reviews this is it. I looked at using a "well known" review app but found Okendo to be the perfect fit for what I truly needed; simple set up with Klaviyo (eventually Postscript), a clean customizable appearance on my site, and mobile-friendly UGC asks within the reviews. The biggest subtle but costly difference between Okendo and other review apps is pricing when your order volume picks up. Okendo is just what you need if you expect high order volume combined with true value. I signed up for the Power Plan and my account rep has been extremely helpful and she even set up my Klaviyo flows for me. I look forward to seeing the results this integration brings to our brand and the in-depth feedback from our customers.
Roma Designer Jewelry (RDJ, LLC)
We're a Shopify+ store switching over from a long run with Yotpo. I've been impressed with the level of service given throughout the exploratory calls, onboarding and now implementation phases of our experience with Okendo. I'm a fan of the deep integration with other apps I'm using and the value vs the alternatives costing much more and much less is what I've been most impressed with. Okendo strikes a great balance between feature set, usability, and pricing. You've got yourself a new fan!
X50 Lifestyle Aus
The platform is easy to use & helped us build all of our great reviews. Amazing customer service from Scott and the team!
AMAZING customer service. Super response and always there to help out. I chose Okendo because of this.
Review edit 3/10/2020 : Previously I gave a negative review because the price of this application is different from similar applications. The team from Okendo contacted me and offered me a solution to try this application even longer to compare the conversion results obtained from this application with other applications. I really appreciate for every offer they submit, it seems fair enough for them, at least I tried it first before deciding to give them a negative review. One thing that should be appreciated is that they have a friendly and responsive team and excellent service.
Okendo helped me increase the quantity and quality of my product reviews. Their system makes the process easy to use for customers and is very simple to operate with. I have been working extensively with Margaux and she has been BEYOND helpful. Their team members are quick at responding, resourceful, and extremely easy to work with. I'd recommend using this app to everyone!