Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its top-notch customer service, intuitive interface, and dependable performance. They appreciate its customizable design and smooth integration with platforms like Shopify, Klaviyo, and Gorgias. The app's ability to collect and showcase customer reviews effectively is valued for building trust and increasing conversions. Features like the 'Refer a friend' system and the collection of User-Generated Content (UGC) are also well-liked. The onboarding process is efficient, and the customizable review widgets enhance the user experience.

December 3, 2022

Support is always there to help! Great app! Would recommend for anyone looking for a professional review app.

8 months using the app
March 10, 2023

Alannah from Okendo went above and beyond during the onboarding process. We loved working with her and are so happy with the reviews platform.

Urbody Functional Fashion
United States
3 months using the app
July 14, 2023

This app is awesome, and very easy to integrate! The integration team has been super helpful, and overall I am truly happy with the customer support team and functionality I've experienced thus far!

Code of Silence
United States
17 days using the app
November 2, 2022

Vanessa was great, very helpful, patient and understanding through the onboarding process. I look forward to hopefully achieving great results.

Modern Furniture
About 1 month using the app
November 22, 2022

You really get the feeling Okendo is a best-in-class reviews application. Also their onboarding service saved me so much time, as I frankly didn't have the time to implement everything across the website... Special thanks to Alannah!

About 3 years using the app
October 31, 2022

The customer service is super helpful and very responsive. I got their help with showing Reviews on Google Search.

Garner's Garden
United States
Over 3 years using the app
September 28, 2022

Fantastic tool to get reviews and a must-have for any shopify store as well as an amazing support team!

6 days using the app
July 28, 2023

Awesome customer support! Super user friendly backend and easy to use. Our customers are leaving great reviews and building trust for our brand.

United States
About 2 years using the app
January 26, 2023

Excellent customer service, fast response and super helpful! Willing to help integrate the platform with new website themes.

New Zealand
About 1 year using the app
March 13, 2023

Alannah from Okendo was wonderful and provided excellent advice and guidance. Her communication was fast and efficient and everything was set up within a few days. Thanks Alannah!

Daily Label
23 days using the app