Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

December 8, 2023

This software works better than yopto, I will continue to use it

BKIEO
Hong Kong SAR
4 days using the app
January 26, 2024

Very Nice

Elegante Glamour
Mauritius
4 months using the app
February 23, 2024

Un support vraiment super efficace et rapide !
Je recommande a 100%.

VifCorps
France
About 2 months using the app
Edited February 21, 2024

Enjoying Okendo so far

EDASI
United States
18 days using the app
Edited March 20, 2023

Okendo is an exceptional app that provides a seamless and user-friendly experience for managing customer reviews and feedback. The platform is intuitive and customizable, allowing businesses to gather and analyze customer insights with ease. Also, I must say that Laura Gomez, a member of the Okendo team, provided us with exceptional customer service. She went above and beyond to ensure that our experience with the platform was a positive one. Overall, Laura's commitment to superior customer service and Okendo's exceptional platform make them a winning combination for any business looking to enhance their customer experience.

Virus Official Store
United States
About 6 years using the app
June 17, 2018

Awesome. Great value proposition. Excellent customer service. Not sure why anyone would still be using yotpo at this point. Okendo rocks!

Paul Evans
United States
About 6 years using the app
December 31, 2020

Okendo is a great app to organize reviews for your store. They are very helpful with implementing carousels onto your home page, as well as many landing pages as requested and in a timely manner.

Crio Bru
United States
Over 5 years using the app
Edited June 16, 2018

The unique thing about Okendo is how it allows the reviewer to add their social profile photo. This adds credibility to the review and was the main reason we switched from another service.

Bigbarker
United States
Over 5 years using the app
June 15, 2018

We have been using this app for last 10 months and it is the best app for reviews. Okenda best value for money Reviews app in the market. We were using Yotpo for last 4 years and every year they kept increasing the price when it comes to renewal.

Their customer service has been flawlessly helpful in migrating and they did everything we asked for. Lastly, this app works perfectly without any issue whereas Yotpo always breaks down and we have to keep constantly raise the issue with their helpdesk.

Syntricate Com Au
Australia
Over 5 years using the app
September 23, 2020

We've been using Okendo for almost 3 years now. The initial setup and merging of our existing reviews were all take care of seamlessly without any involvement from our side. Their ongoing support over the years and flexibility is second to none. The customer attribute feature is one of their standout features for us. They are constantly adding new features and the recent integration with Klaviyo is definitely a must have. This is one of the must have apps for any store using Shopify!

Zoomlite
Australia
Over 5 years using the app