Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and robust review management features. They value the customizable review request emails, seamless integration with e-commerce platforms, and insightful analytics. The app's responsive and knowledgeable customer support is highly praised. Merchants also commend the clean design of the display and review widgets. Additional features like a referral system, free vouchers for reviewers, and the ability to add review titles, images, and videos are particularly beneficial for beauty stores.

March 21, 2023

We are very happy with the Okendo product, it is very easy to use and does exactly what we expected, the hi-light of the relationship we have with Okendo is the level of service and knowledge of the support staff, nothing is too much trouble and anything we ask for gets delivered in super quick time.
We would thoroughly recommend Okendo
keep up the great work guys!

Candle Supply
Australia
Over 1 year using the app
August 15, 2022

Love the Okendo reviews app, simple to use and great customer service. Plus it is very reasonably priced.

Goodrays
United Kingdom
Almost 2 years using the app
June 15, 2018

Just switched to Okendo and am unbelievably happy we did. The software and layouts make it incredibly easy and simple for customers to leave reviews and better yet, leave some media (photos/videos). Other review platforms make this a little more difficult. The appearance of the app of the website in all forms (widget, carousel, etc) look fantastic and can be customized if you'd like. A+ app so far. Highly recommend.

Cliffandpebble
United States
Almost 2 years using the app
July 1, 2022

We just completed a theme migration and Okendo made the process super easy, which I'm so grateful for (theme migrations can be hard, especially when it comes to transferring code and ensuring the migration of partner data). They answered my questions in a very timely manner and are an absolute joy to work with. Thanks, Okendo Team!

Toynk Toys
United States
Almost 2 years using the app
October 13, 2020

Hands down the best review app on the market. If you're looking for an amazing interface with the proper integrations to build out a nice flow for customer reviews this is it. I looked at using a "well known" review app but found Okendo to be the perfect fit for what I truly needed; simple set up with Klaviyo (eventually Postscript), a clean customizable appearance on my site, and mobile-friendly UGC asks within the reviews. The biggest subtle but costly difference between Okendo and other review apps is pricing when your order volume picks up. Okendo is just what you need if you expect high order volume combined with true value. I signed up for the Power Plan and my account rep has been extremely helpful and she even set up my Klaviyo flows for me. I look forward to seeing the results this integration brings to our brand and the in-depth feedback from our customers.

douxds
United States
Almost 2 years using the app
June 21, 2021

Brilliant app and loving the Klaviyo integration too.
The support team are brilliant and managed to recover our lost reviews which is amazing. Top marks!

Vinyl Impression
United Kingdom
Almost 2 years using the app
January 4, 2021

The app is easy to use looks great. The team behind the app and the customer service is really what’s made this for us. Thanks for a great product and experience!

La Matera
United States
Over 1 year using the app
March 9, 2022

Super super handy for managing reviews. The real cherry on top is that the customer service crew are always on hand to help out whenever I am confused about something. Thanks team!

Tint
Australia
Over 1 year using the app
August 13, 2020

He usado muchas apps de reviews y con esa experiencia debo decir que muy pocas se igualan a Okendo. El producto funciona muy bien y la calidad de su servicio de atención al cliente es lo que se espera de una empresa seria.

Marxial
Peru
Over 1 year using the app
March 25, 2022

Okendo checks all the boxes with it's Klaviyo and Gorgias integrations and straight forward pricing. Great pitch by Mathew and onboarding was a breeze thanks to Meriem, thank you!

Project Nursery
United States
Over 1 year using the app