Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

June 9, 2024

Awesome and fast support.

LEXINGTON BAKES
United States
1 day using the app
February 1, 2024

After trying other review apps I was completely frustrated. My son recommended Okendo and I have never looked back. Josh and Hermes gave excellent support to set up and branding style of the look of reviews on my website. I am incredibly happy with the app's versatility, support and extra functions that I can use as my ecommerce site grows. Thanks for designing a flawless app that accommodates the needs of my business.

Leonie Walton Creative
Australia
1 day using the app
April 3, 2024

He estado usando esta aplicación un tiempo y la verdad que es increíble. Tiene opciones para las reviews que no había visto en ningún otro lado, y no solo el tema de las reviews, esta aplicación es super completa en muchos otros ámbitos.

La atención al cliente es increíble, te ayudan con todo lo que necesites y te explican todo de forma muy clara para que lo entiendas. Sinceramente no creo que exista mejores aplicaciones que esta.

MiracleDream
Spain
3 months using the app
April 12, 2024

A great, easy-to-use (stylish) app with some of the best customer service I've experienced in my 10 years on Shopify! Well done team!

FOX SAVANT
United States
3 days using the app
Edited February 13, 2024

Update:
Problem resolved, so far app is working fine.

Initial review:
This app seems like it would be quite good. Unfortunately hours of "system delays" as stated by support meant could not actually see if the app worked.

On the positive side, support was responsive.

NNEYAH Cards & Gifts
Nigeria
8 days using the app
February 27, 2024

Great App! So easy to use. Support is fantastic and response is very quick and efficient!

Integer Wellness
United States
6 months using the app
May 10, 2024

Absolutely great app and service!

Topíssima
United Kingdom
4 months using the app
Edited March 26, 2024

Good so far - very comprehensive configuration options.

KING CAVE
Australia
2 months using the app
April 10, 2024

Daniel at Okendo went above and beyond providing me with expert care. Great team to work with

Seeking Health
United States
Over 4 years using the app
December 27, 2023

FABULOUS CUSTOMER SERVICE and FABULOUS PRODUCT. 10/10 highly recommend.

Lola's Fine Sauces
United States
3 months using the app