Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

Edited May 11, 2021

Really loving Okendo! It's super user friendly and the customer support has been wonderful! Definitely recommend.

Apothékary
United States
Over 2 years using the app
October 27, 2022

Customer Service team are 5 stars. Communication is fast, clear and efficient. Specific thank you to Josh in the team, always so helpful.

Fit Right Medical Scrubs
Australia
Over 2 years using the app
February 1, 2023

Great moderation capabilities and great insight reporting, easy to install, to customize, to manage and to update.

Extraordinary customer service as they accompany you on the journey giving advice when you're starting or they bring their help by pointing out potential opportunity areas that you may have overlooked after having been using "reviews" for quite a while on e-commerce.

They are good for you if you're a newbie, and they're good for you if you're already a pro.

Canvas Lab
Mexico
Over 2 years using the app
March 8, 2022

Super easy to use, clean interface for our users, and great customer support. Easy to install and had everything we needed, feature-wise (and probably quite a bit functionality beyond what we used).

Know Headphones
United States
Over 2 years using the app
August 5, 2021

Okendo is easy to navigate and easy to use. Their team is very responsive and quick to help with any questions or concerns.

LING Skincare
United States
Over 2 years using the app
September 22, 2020

We've found Okendo to be an excellent addition to our marketing apps. It looks great on the site, functions excellently, integrates perfectly with our other related apps and the service and support we have received from the team is impeccable! We would highly recommend you choose Okendo to manage your customer reviews.

Beau Hudson
Australia
Over 2 years using the app
June 18, 2018

These guys have been really great to work with, very helpful every step of the way. Our reviews have been seriously upgraded after switching to Okendo, and I'm pumped about it. Lots of great features, probably everything most businesses would want. I good deal too, compared to some of the expensive apps out there. I recommend!

Conquest Maps
United States
About 2 years using the app
October 11, 2022

Such a great app! Very user friendly and straight forward. The team at Okendo are BEYOND helpful and jump in to help with the setup and overall guidance. Couldn't recommend more.

dk active
Australia
About 2 years using the app
April 14, 2020

I'm relatively new to using Okendo, but the support I have received throughout the implementation has been second to none. Scott has been extremely helpful throughout the process! Looking forward to seeing the results

Uppercut Deluxe US
United States
About 2 years using the app
January 26, 2021

I love using Okendo for my store CROSSNET. Easy to use, great way to collect reviews, but by far the #1 thing is the customer service! So responsive, easy to work with and attentive. No more begging for a response. A++++++++

CROSSNET
United States
About 2 years using the app