Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (982)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and conversion rates through effective review management. Key features include customizable review request emails, multimedia reviews, and detailed analytics, with seamless integration into platforms like Klaviyo and Google Shopping. The user-friendly interface and customization options make it accessible for those with limited technical skills. Merchants also praise the responsive customer support team for their quick and effective assistance, ensuring smooth onboarding and ongoing support.

September 18, 2020

Great app and customer service is very helpful. I would highly recommend using this app for reviews.

glowoasis
United States
Over 3 years using the app
July 30, 2021

Robust features. Automated the review request & reward process. Support is sincere in helping with issues. App also showing progress with better integrations.

Better Body Co.
Singapore
Over 3 years using the app
February 16, 2022

We've been using the Okendo app for reviews on our products for the past 3+ years, and my experience has been seamless. Recently I chatted with customer service to apply updates for a new version of our website, and they were a pleasure to deal with - very prompt replies and finished the work in less time than predicted. Highly recommend!

Laiik
United States
Over 3 years using the app
April 18, 2022

A little expensive but I love this app and the great support that they offer. They allow me to collect the reviews I need to grow my store.

Moisture Love
United States
Over 3 years using the app
September 18, 2020

Probably the easiest integration I've had so far - the team are super quick to respond and the app is super easy to use. A few months in now, no issues at all.

Bon Maxie
Australia
Over 3 years using the app
Edited July 30, 2024

This app is great so far - but the onboarding process was a dream! Definitely see why they have such great ratings. Excited to see more customers write reviews!

Had another call with them, and Laura Gomez was such a help! Really enjoy working with this company.

Canadian Board Company
Canada
Over 3 years using the app
June 3, 2020

We migrated our 3 shopify plus stores from yotpo to okendo and we couldn't be happier. In addition to the dramatic cost savings, the customer support is incredible. Features wise, we see almost the same capabilities between yotpo and okendo, with key usage of everything we need and nothing that we don't. Highly recommend.

Coconut Bowls | Australia
Australia
Over 3 years using the app
Edited September 17, 2020

After nearly 2 years on Yot** and our store receiving barely any reviews we made the switch to Okendo and haven't looked back. We've now got 500+ reviews in the space of a few months and the cost difference is minimal. Scott at Okendo made the implementation absolutely seamless and effortless (on our part) and we were up & running within 2 business days. The support from the team is the best I've experienced with any Shopify app; very proactive and helpful. We absolutely recommend Okendo do any eComm store owner!

LUNA BRONZE | Worldwide
Australia
Over 3 years using the app
Edited March 24, 2023

UPDATE 3/24/2023- I have been using this app a couple years now and it has definitely contributed to an increase in sales to my store. Customer support has been super quick to help me with any questions that arise. Definitely recommend!

I have used many different review apps in the past. They all would miss some of the key features I desired for my online store. Okendo has EVERYTHING you would like from a review app. It's professionally designed, automatically sends review request emails to your customer by your desired time frames, plus customer service is amazing! I have seen a big increase in sales as well since starting last month. 100% Recommend!

Bombshell Curves
United States
Over 3 years using the app
June 20, 2022

We really like Okendo and the support chat (when you need it) is prompt and helpful. A great review app that I'd definitely recommend.

NUE Hoops
United Kingdom
Over 3 years using the app