Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

April 13, 2020

Absolutely loving Okendo! We moved over from another platform..and the support was great. Scott helped us the whole way through and did the migration and setup for us and the transition was flawless. So far loving the app and its ease of use! The email templates look great and aren't tacky..highly recommend!

Macro Mike
Australia
Over 2 years using the app
December 9, 2020

Great app, everything is very professional looking, from the review display to the review request emails sent out to customers. The support team is fantastic : Norma and Scott helped me set up the display per my requirements and answers all my queries. This is definitely a great tool if you're looking for a way to add reviews to your store that looks professional. It for sure adds value to the customer's experience and makes your store stand out.

Miss Valkyrie
United Kingdom
Over 2 years using the app
Edited April 6, 2020

Great app! Okendo has helped us generate thousands of reviews with the attributes required from customers. Very easy to navigate and work in the back end from grouping products, emails, Q+A and more. Okendo syncs into our customer service app also, which is super useful.

Scott and the team at Okendo are very responsive and have helped us through the dev process (and after with fine tunes), to achieve the layout and experience we require. I always recommended Okendo to friends.

Muscle Nation
Australia
Over 2 years using the app
Edited March 31, 2021

We have loved using Okendo so far! Integrating the app into Shopify is simple and easy, and the onboarding team has helped us every step of the way in making sure the setup is just how we want it. The Okendo team even helped us with customizing how the reviews display on our site, and they helped us set up the integration with Klaviyo so we could customize our review emails easily. We couldn't be happier with the quick and responsive support we've received from the Okendo team! 5 stars!

Embodied, Inc.
United States
Over 2 years using the app
June 25, 2021

Just switched over from Yotpo to Okendo, their support and dev team went above and beyond. Seamless transition!

Vitamin A Swim
United States
Over 2 years using the app
March 25, 2022

The app is super easy to learn and makes the review process a breeze. The import template is a bit fussy but the Okendo support team (Vanessa) is spectacular. Quick responses, helpful advice and willingness to help! Vanessa truly went above and beyond to make it easy for me!

Mrs... At Last!™
United States
Over 2 years using the app
March 28, 2023

Happy with the app and the customer service, very quick response and resolved the minor issue quickly

Warehouse Furniture Clearance
Australia
Over 2 years using the app
June 2, 2019

Amazing review app. We used to be using Yotpo on a dormant plan, scoped our options and switched over to Okendo. They're amazing value and the app has extensive functionality. We've had several correspondences with Matt and the team about issues which have arisen and invariably received super quick, detailed responses helping us resolve them. Fantastic app and service.

Earjobs
Australia
Over 2 years using the app
November 18, 2021

Excelente servicio de soporte. Tenemos tres meses usando la aplicación y ha resultado una excelente herramienta para incrementar las conversiones de la tienda y para integrar los productos den Google Shopping Ads

Best Bubble Mailers
United States
Over 2 years using the app
July 21, 2022

Great for setting up customised review questions which are tailored to your future customers needs.
The team are great for customer service questions, set up of the product and helping us create a user rich experience

Rhythm Snowsports
Australia
Over 2 years using the app