Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

June 16, 2020

Amazing product and even better customer support to help us get setup. We switched from another reviews platform and just wish we did it sooner!

MANTRA
United States
About 4 years using the app
November 2, 2020

Okendo has been a great new asset to our business. It has brought reviews to the next level in many ways that have benefited the growth of our company. Additionally, the customer service has been wonderful. We look forward to continuing to grow with this great platform!

Live Fabulously
United States
About 4 years using the app
January 23, 2023

Great app for product review collection. Customer support is available for help when needed, and it is a fantastic experience, especially when you run into some minor hiccups trying to import reviews. Recommended!

INNBEAUTY PROJECT
United States
Almost 4 years using the app
Edited October 2, 2018

We used to use YotPo for our reviews. In my opinion, Okendo offers better value for money and more built-in features for the price compared to YotPo or any of their nearest competitors. Matt and his team are extremely responsive to all of our requests. The thing I love the most about this team is their work ethic. They are hungry for a bigger chunk of this market space and are extremely eager to bring the best service to you to earn your business. That is something I think most of us in here can probably identify with, one small business owner to another.

CysterWigs.com
United States
Almost 4 years using the app
June 14, 2020

Easy integration, great support and service and most important we have seen an increase in the volume and quality of reviews. Would recommend!

Kester Black
Australia
Almost 4 years using the app
January 21, 2022

Fantastic app - does what it says on the tin. Really easy to use and customer support is incredibly quick.

Ralph Christian
United States
Almost 4 years using the app
Edited February 23, 2022

User-friendly and was worked into our site with the help of a fabulous customer service team. Highly recommend. I cant thank this company enough. They have gone above and beyond to make my site great

Banksia Blue Studio
Australia
Almost 4 years using the app
December 7, 2020

Okendo is a very easy app to use and it performs well. Allison, our customer success manager, has been more than helpful with set up. If we have any trouble implementing new features from the app, Allison makes sure to set everything up correctly in a timely manner.

shopmaskc
United States
Almost 4 years using the app
February 13, 2023

Super helpful support from Noelle who organised the Okendo team to install the app on our new store for us. Absolutely recommend Okendo, especially for the amazing service you receive from them as a customer.

Luna Bronze | AU
Australia
Almost 4 years using the app
March 13, 2020

By far the best review platform out there. I'm thrilled with the mobile-first design, easy-to-use back-end, and streamlined user experience. The team has been incredibly helpful and responsive, and made our migration an absolute breeze. Thanks for making such a great product, Okendo!

Pretty Frank.
United States
Almost 4 years using the app