Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

Edited November 5, 2020

We switched over from another reviews platform due to Okendo's their pricing and easy integration. On-boarding was very smooth and Margaux was an excellent account manager.

Nisolo
United States
Over 3 years using the app
December 15, 2020

I got this app in order to add an intuitive review app at my shop page. At first, I was lost since I don't know anything about coding and liquid language. However, Okendo CS team remotely installed the app properly! It was the best experience I ever had with shopify app services. The design and functions regarding reviews can definitely a way of increasing the sale for us! I totally satisfy with what Okendo provide for us and highly satisfied!

DOLBODA
South Korea
Over 3 years using the app
July 7, 2021

The integration between Shopify and Okendo is outstanding and I found it very easy to import reviews from another source. The turnaround time is amazing too-In just a matter of an hour or two the reviews were live on our page. Margaux from Okendo is such a pleasure to work with. Not only did she help walk me through the process, She also worked with one of my vendors to ensure their reviews would import correctly into Okendo! Thank you so much! I highly recommend Okendo and their team for your review needs.

Primal Kitchen
United States
Over 3 years using the app
May 2, 2023

The Okendo team are always responsive and super helpful! They never fail to answer my questions, and they always get back to me really quickly.

Bali Body EU
Australia
Over 3 years using the app
February 27, 2023

I've been using Okendo since June 2019 and I think it's FIVE STAR PLUS!! Simple and great support, and I reply to every review we get, good or bad, and we publish 99% of them!

TVD (The Vacuum Doctor)
Australia
Over 3 years using the app
December 14, 2020

Okendo has been the best app I have ever worked with. We had an amazing tutorial and review of our needs. They have walked us through the entire set up and installation, the customer success manager has been available for all our questions and responds quickly too. We are very happy with the look, functionality, and experience it has given our customers.

SunnaTan
Canada
Over 3 years using the app
Edited September 24, 2024

LOVE the Okendo app and before coming to Okendo, I had another very popular review app. Okendo has a great interface and unbelievable customer support. It's a whole new world for me now that I have a great review provider! Margaux is FANTASTIC. So is Mor - both great people and very very helpful. Just do the trial and you'll be convinced it is the Reviews app for you!
Update - September 2024 - We are ~4 years in with Okendo and could not be happier. Laura is our account rep and she is totally on it and recommends things we are missing, which is really important as we manage all of this ourselves. We don't have a big expert team or anything, so we would miss all the extra features. Thank you Okendo!!!

Honua Hawaiian Skincare
United States
Over 3 years using the app
Edited May 14, 2021

Hands down the best support that I've received from any other app. Okendo is user friendly for our staff as well as our customers. It's a no brainer. Go with Okendo.

Teangle
Canada
Over 3 years using the app
October 31, 2022

The customer service is super helpful and very responsive. I got their help with showing Reviews on Google Search.

Garner's Garden
United States
Over 3 years using the app
April 18, 2023

The Okendo review app is great and its features are incredible. Has assisted with the growth of our e commerce store since inception. The team is great and always helpful and insightful in assisting with new features and how we can improve. Thank you Norma :)

Tea Drop
Australia
Over 3 years using the app