Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,038)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
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This is my favorite Shopify app! Awesome functionality and customization. Also, their support is so helpful and respond so quickly. Definitely recommend for customer reviews!
The Okendo app and staff have both been amazing. Very easy to use and work with and at a fair price, all the things you'd hope for in an app.
Love the product, it is easy to use and well executed. Always happy with the customer service - super responsive and helpful
Great app!
Okendo has been such a useful tool for our small business in conjunction with our loyalty program. The team are always super responsive and helpful with advice and fixes! Thank you!
Excellent from the initial demo through publishing Okendo live on our site. While we were very happy with our past reviews platform, it didn't afford us the opportunity to add custom forms and attributes in such an attractive layout. Our site's overall professional feel was vastly improved and customers can now feel more confident purchasing after reading the measurements of other women with body types similar to their own. This app is a no-brainer and while we even worked with YotPo for years, Okendo far exceeds them in regards to the care they have for their clients, dedicated support staff, customizability, and user-friendly interface. UPDATE: Okendo continues to prove to be the best of the best with superior customer service. They've gone above and beyond to be there for Midori anytime we need it. Customizing our look and assisting us with getting integrated with new theme updates often! https://www.midoribikinis.com/
We've been using Okendo since it launched. I was very interested in what they were offering since their competitor's rates for these services were beyond our budget and frankly didn't make sense for a small company like ours. Their customer service is personal and attentive and the features they offer for the price are excellent value. They were able to seamlessly port all of our prior reviews over to their app, so nothing was lost in the transition. Personally, I think there is great value in having highly visible customer reviews on each product page. We are an artisan skincare company and for new buyers who aren't able to try our products in a store, customer reviews are an integral part of making on-line sales. I have a number of customers who also like to take advantage of the reward system for leaving reviews. An excellent app for very fair price!
Switched to Okendo from Yotpo. Interface is much cleaner, no bugs to date (constantly had issues on Yotpo), and support is super helpful.
The on-boarding experience was very smooth with structured interactions to begin with to understand the requirements, continuous updates during the implementation and quick responses to support questions during the launch time. The app's UI is clutter-free and very easy to comprehend and use. We would strongly recommend using Okendo's review pp with Shopify stores.
Excellent app and service from the team. It makes our reviews look amazing.
Great working review platform. Particularly enjoyed working with Matt and his team. Can only say good things about these guys!