Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and robust review management features. They value the customizable review request emails, seamless integration with e-commerce platforms, and insightful analytics. The app's responsive and knowledgeable customer support is highly praised. Merchants also commend the clean design of the display and review widgets. Additional features like a referral system, free vouchers for reviewers, and the ability to add review titles, images, and videos are particularly beneficial for beauty stores.

March 18, 2020

A simple and user friendly platform to request and manage your product reviews.

When it comes to customer service, the Okendo team goes above and beyond. They’ve patiently answered every single question I’ve had, and fielded all my feature requests. Their pricing is competitive and it’s only a matter of time before they build out more features to offer even more value than they do now.

July
Australia
About 1 year using the app
June 18, 2018

Great app and very responsive customer service!

Apoterra Skincare
United States
About 1 year using the app
October 14, 2021

I've been using Okendo since I launched my store a year ago - great functionality for my clients & the customer service on my end is amazing. Highly recommend!

Saint Jack Cosmetics
Australia
About 1 year using the app
March 24, 2020

Probably one of the best apps I have ever used on Shopify. The support from Scott & the entire team is incredible. Such a seamless experience and a valuable addition to our store.

Nimble Activewear
Australia
About 1 year using the app
April 13, 2021

Really happy with Okendo as our review app. We have a good working relationship with the team, and it's been a great help at growing our review conversions.

Urth (Australia)
Australia
About 1 year using the app
April 1, 2022

Super helpful team! Quick to respond and quick to find a solution. Would gladly recommend this app to anyone.

Escents Aromatherapy Canada
Canada
About 1 year using the app
December 12, 2021

Have had nothing but amazing support from the team at Okendo. Great app for customer reviews, easy to navigate and any issues support will help you instantly.

Tigerlily
Australia
About 1 year using the app
December 8, 2022

My company is still in the trial phase and I already really love this review app.
Easy to use - very intuitive
Chat function is not robot-driven - actual people respond (Nands Fabroa has been very responsive and helpful)
Can retrieve prior reviews from other apps so you don't lose anything. Very happy so far.

AuXchange.com
United States
About 1 year using the app
October 14, 2021

Waw, un support de qualité, ultra reactif et vraiment à l'ecoute, et l'application est vraiment top et géniale

ParadisPilates
Belgium
12 months using the app
February 2, 2023

Dedicated account manager and seamless integration, excellent system and support. What's not to love!

PTP Fitness
Australia
12 months using the app