Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

July 24, 2020

It doesn’t get better than Okendo! Setup is easy and quick, even with multiple subdomains. The Okendo team customized the review widget to our exact specifications in a matter of hours. From the reviewer’s perspective, Okendo is super convenient because it’s built for mobile and rewards customers for their feedback. This means the review form is designed to be filled out on a phone in just a few taps, allowing customers to quickly receive and redeem their reward. If you’re ready to start collecting reviews and putting them to work to generate more sales, go with Okendo.

TOBE Outerwear USA
United States
Almost 3 years using the app
September 7, 2022

Okendo is a great app with a user-friendly interface and customisable features to suit our wide range of products.

Byron Bay Cookie Company
Australia
Over 2 years using the app
March 21, 2022

Very helpful team. Even when I couldn't customize the review in the app due to the plan I was on, they helped me edit the CSS to style the widget!

SuperMajor
Canada
Over 2 years using the app
March 14, 2023

Angelica and Benajmin have been extremely helpful redesigning my review page, good communication and interest on knowing what was I expecting.

I would highly recommend Okendo to any online business :)
Great work guys!

EVA'S SUNDAY
Australia
Over 2 years using the app
March 20, 2020

From excellent customer service, frequent updates and an easy to use interface, Okendo does it all. I am beyond happy with this platform and would highly recommend. As we used the app in a different way compared to the traditional implementation, the team jumped in to help customise the platform to best suit our needs. If you don't use Okendo, you're missing out!

Petal & Pup USA
United States
Over 2 years using the app
September 16, 2020

We moved over from a different reviews platform to Okendo. The migration was smooth and easy with the help of the team at Okendo. We love that we were able to add in a Q&A section and collect UGC.

Smith & Cult
United States
Over 2 years using the app
March 25, 2020

The app is amazing, we switched from Yotpo to Okendo and the transition was so smooth and effortless! Scott from Okendo made sure onboarding was a breeze and we were up and running so fast. They are so helpful and quick to reply. Our new designs are beautiful and align with our brand perfectly. I would recommend Scott and Okendo to anyone looking to change or add a review platform to their store.

The Beauty Chef
Australia
Over 2 years using the app
June 13, 2022

Okendo is an incredible tool for capturing and responding to customer reviews, plus answering customer questions. I feel so much more connected to the customer because of this app, and I highly recommend it to all businesses looking to build a community around their brand.

The Native Pet
United States
Over 2 years using the app
Edited June 15, 2024

Shiela Sevilleno was really helpful, answered all our questions and also helped to organise other Okendo team mates to do some extra work for us. We really appreciate the proactiveness of Okendo staff in trying to help their customers succeed and use Okendo smartly, and hope this continues!

Nisa
New Zealand
Over 2 years using the app
November 23, 2022

We have loved Okendo, It's been a really solid investment into our business. The staff are incredibly helpful and are a pleasure to talk to. Highly recommend.

Rommer Co
Australia
Over 2 years using the app