Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

September 20, 2023

I've tried several review apps but this is the best one and has incredible support. We needed code to have our reviews embedded on our zipify landing pages and Angel from support got it over to us within 24 hours.

Nutronics Labs
United States
About 3 years using the app
June 24, 2021

Okendo has been working great for us for years. The fact that everything happens in the background is extremely valuable, from review request emails, to review publishing, to a live slack feed of new submissions - here's some more info on our experience: https://www.okendo.io/customers/nomad/

Nomad
United States
About 3 years using the app
June 16, 2021

We love Okendo. Great product, great outcome, always improving little things and it has a great and quick customer support. Totally recommend it!

Half Luna
United States
About 3 years using the app
November 18, 2021

Just had a great experience with support term from Okendo. Thank you for the speedy, accurate help!

Beforeyouspeak Coffee
Australia
About 3 years using the app
August 15, 2022

Love the Okendo reviews app, simple to use and great customer service. Plus it is very reasonably priced.

Goodrays
United Kingdom
About 3 years using the app
September 26, 2023

We've only got good things to say about Okendo. The integration is so seamless and easy to set up, plus the customer support team is extremely responsive and in particular Josh and Norma are always happy to help when we have questions.

Mermade Hair™
Australia
Almost 3 years using the app
July 31, 2020

It was a great pleasure working with Amanda! Our integration is more complex as we have several stores, but she makes everything so smooth for us. Despite the time difference, between her team in Australia and us in the UK, she handled the communication very well. Without missing a beat, we were able to meet the project deadline! After the launch, Amanda went above and beyond to make sure the Okendo star rating synch up with Google Shopping, and gave us detailed guidance on how to do it. We wouldn't have done this without her and her supporting teams. We highly recommend Amanda and Okendo. Now our wishlist for Okendo is to be able to synch with Google search result too (in additional to the said Google shopping module). Thanks again Amanda for your stellar guidance!

111SKIN UK TEST
United Kingdom
Almost 3 years using the app
January 29, 2023

I have been using Okendo for a few years now and can't fault it. Its easy to use and the support is great.

Keeko
Australia
Almost 3 years using the app
February 10, 2021

Highly recommend!! Fantastic service, we haven't had Okendo long and we already have reviews pouring in. Sales have increased which is exciting!

Little Beauties
New Zealand
Almost 3 years using the app
March 23, 2022

I work with Norma at Okendo and Norma is amazing - exceptional customer services. I would highly recommend Norma and Okendo.

OPTY.NC
Australia
Almost 3 years using the app