Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,038)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
Refine
-
By rating
Okendo has put verified review solicitation on auto-pilot. Early review feedback helped us make some adjustments to our business and now feedback validates we're making the right decisions. Okendo powers that feedback loop for us. 100% recommend.
We were a Yotpo customer previously and the transition was amazingly simple. We not only are saving a lot of money, the platform UX is much more palatable for our team and the front-end UI for the customer is great. I would highly recommend Okendo.
Dealing with Okendo and their support team (especially Vanessa) has been a revelation. Communication and support has been A+. We'd been on Yotpo for years, but Okendo offers better value for money and migration of reviews was a breeze. Thanks guys!
Good app. Nice aesthetic and great customer service. Very helpful hearing from our customers. I would recommend.
Easy to use, great widget display and helpful support team. We migrated from another review platform and have been really impressed with Okendo.
Okendo is more expensive than we'd like, but it is a fantastic way to capture reviews and offer something in return to customers who leave a review. They have really great customer service and we were able to customize how the Reviews tab shows up on mobile vs desktop. I wish there were more pricing tiers.
The support we received when initially signing up and the continued support we are given when we encounter any issues or queries, is amazing! Thanks Okendo for making the review system so easy!
You really get the feeling Okendo is a best-in-class reviews application. Also their onboarding service saved me so much time, as I frankly didn't have the time to implement everything across the website... Special thanks to Alannah!
Okendo is AMAZING. The app is easy to set up and very user friendly. It is above and beyond what other review platforms offer and the team is incredible; they are extremely helpful and fast to respond. I can't say enough good things about Okendo, I highly recommend them.
I've tried several review apps but this is the best one and has incredible support. We needed code to have our reviews embedded on our zipify landing pages and Angel from support got it over to us within 24 hours.