Great app and good customer support, I had some issue at start but they sorted the issue very quickly.
Hey, your account is active and running smoothly. Temporary pauses can happen when the store is not fully integrated, or if the campaign contains external links not leading to your store. Don't worry, our support representative is reaching out with recommendations to prevent this from happening in the future.
I would like to thank Alex in tech support for walking me through some procedures that were confusing - at one point I threw my hands up and said I would have my tech support do it. Alex said "dont give up" we can fix it in 5 min - and he did!
Xenia dealt with my problem. Poor customer service, rude and unhelpful. Problem unsolved and left out of pocket.
whoever is planning to use this App, please dont!!!! they just keep charging you and taking your money but they DON'T DELIVER !!! i was charged 40$ for sms and when i finally wanted to use it for a campaign it is showing me 0$ balance and asking me to re charge again. Where did the $40 go??? apart from this whenever you send an email campaign, more then a 100 bounces!!! this is just unheard of!!!
Sorry if your experience was not good. We can see that the team is now working to resolve all issues. Your account is active; once you finish organizing your contact list, you will be able to continue using all the features again.
Customer success team
so far so good! this is my first time sending auto emails and I have to say Omni made it easy and fun
Bee The Light
App is very easy to use. Customer service was very helpful in answering questions. I'm glad I chose this email provider!
i like this app. we change it and we use every day with a lot of new workflows.
is very nice.
thanks to the team
We've been setting up a few automation emails and we had a few customisation questions. The support is very fast and efficient.
just recently downloaded the app. So far love it i just got the best costumer service from Oskar. Fast communication. 100% recomend them. If I keep loving it I'm download it in my 2 other stores. give it a try.
I love this app. It has been so simple to use. I don't have very much knowledge in the eCommerce world and this app made it so easy. Navigation in this app is simple.