Sorry guys, but your service just sucks and has a totally excessive pricing! Absolutely useless! You have to get every campaign going again by hand. Even the broken shopping basket standard mails hang up. 120 € to be deducted from a shop with 2000€ turnover. Outrageous! The painstakingly processed trigger mails, because they are extremely impractical to handle, were just triggered 22 times. You are not allowed to take your collected data and forms with you. There is no customer mail service? What a pity! Money and time wasting.
Sorry to hear you feel this way.
Our app provides services to growing businesses; you can start on a Free plan and set up signup forms and send promotions to your audience. When you are ready, you can move to a paid plan and use advanced features, like automation, advanced segmentation, and more.
More about features and pricing here >> https://www.omnisend.com/pricing/
We invite you to reach back to email@example.com to discuss the current feature set you are willing to use and find the best plan deal for you.
I've been using this app for about a month now. And I have to say it's been so easy and seamless to set everything up. I'm a complete beginner and I haven't had to contact the team once! That's how user friendly it is. Even on a pretty basic plan it has everything I need from campaigns to automated mail. Integration with my shopify store was also seamless. Highly recommend this app to every shopify store.
customer service is very patient to answer my many questions. haven't used all the features as I just signed up but so far everything looks great, this is my favourite
Above everything else is the amazing customer support. I have a problem, I sign on, I write to them, my problem is solved. Really great team they have working on this.
Great app, easy to set up automations (they pretty good templates that are ready to go, and you can customise if you want), staff super responsive and helpful. Lots of articles and video tutorials to help you teach yourself. Well worth the money.
The Garden Jewelry Store
I use this app to help with the black friday/cyber Monday marketing. This also to help house all of my contacts and subscribers.
One Tooth Sarnia
When I finally got to sit down and chat with Omnisend they were so very very helpful! They are very knowledgable and my rep was able to walk me through all my questions. As a small business owner I am so pleased with have great people like Omnisend and Shopify to help grow our business. I have no prior skill or knowledge in this area but they make online business possible!
This is a pretty powerful app. I am just getting started, and I love love love it already! It does so much!
It´s easy to use , very intuitive. We start yousing it, because of the rating in shopify, and know we love it.
Was my first time picking up email marketing and the site is super easy to navigate and set things up. Responsive design and convenient features give you a good sense of how your segments and flows are doing. Where omnisend lacks in some features that come with other platforms, they make up for with phenomenal and lightening fast customer support. Any missing features have been supposedly passed onto the tech team so I'm curious as to their speed for pushing out new features according to customer feedback.