Omnisend Email Marketing & SMS , 4,952 reviews

Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
February 21, 2023

Great customer service! Couldn't actually believe how quickly the Omnisend support got back to me when I had a few queries recently. They responded via email and Kristina was so efficient and patient at helping me sort my problem. Within 15 minutes she had sorted out what I had been trying to figure out for ages. Thank you so much to Omnisend & Kristina, your service is faultless!

De Mână.
United Kingdom
Time spent using app: Almost 3 years
Omnisend replied February 27, 2023

Thank you for leaving us a review! We really appreciate it:)

February 21, 2023

The omnisend team is really quick and friendly in helping resolve any issues you might have.
Olesia was a great help.

Rock on & Namasté
Time spent using app: Over 2 years
February 20, 2023

I must say, Omnisend has the best customer service I've ever experienced. There is always someone there the answer your questions, no matter what time of day or night. Diego and Baarath are the absolute best! They are knowledgeable, attentive and above all PATIENT! You won't go wrong by adding this to your Tech Stack!

Honey's Child
United States
Time spent using app: 5 days
February 18, 2023

Very responsive and fast customer support. Great platform. Very easy to design and send email for non-technical people.

United States
Time spent using app: Over 3 years
February 17, 2023

very helpful support and the wheel doublet our subscription from pop up! The price is good to, happy to work with omnisend team for our shop

Răzvan Idicel
Time spent using app: Almost 2 years
February 16, 2023

Really good customer service from Omnisend! I spoke to multiple agents, latest Stefan who together with the rest gave a perfect service and helped me fixing the problem i had! Big 5 stars!

Time spent using app: Over 1 year
February 16, 2023

Best email marketing app. User friendly and match all my needs. Helpful support team, they answer very fast. I kindly recommend it!
Time spent using app: About 1 month
February 13, 2023

Really great customer service - even for non technical savvy people like me - Luiz and Baarath were really helpful and talked me through all the steps to get something set up!

Alina Candles
United Kingdom
Time spent using app: Over 2 years
February 13, 2023

Have tried many different email marketing platforms and Omnisend is one of - if not the - best! Aside from gorgeous email templates and intuitive interface, they have great customer service. Kamilia was able to help us out with some specific requests - they care about their customers and it shows.

Au Naturale Cosmetics
United States
Time spent using app: Over 1 year
February 13, 2023

I highly recommend this product. It's user friendly and you pay for the volume you need. Had a few questions that Agustin from their support team handled with top quality!

Time spent using app: 5 months