Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

December 15, 2023

Definitely my favorite email marketing app and I've tried Mailchimp, Klaviyo, Privyy, Beehive, you name it. Easy to use and gets results everytime. Also their support team is amazing.

The Afropolitan Shop
United States
About 2 years using the app
April 3, 2024

Karine helped me very well, gave good advice THANKS!

Simplista
Netherlands
2 months using the app
Omnisend replied April 9, 2024

Hello there,

Thank you so much for your kind words! We're thrilled to hear that Karine provided you with excellent assistance and helpful advice. We'll be sure to pass along your gratitude to her. If you ever need anything else, don't hesitate to reach out.

Thanks again for choosing us!

January 4, 2024

Exceptionally helpful and effective support that solves all your issues fast. I highly recommend the application.

Rejuva Fresh
United States
Over 1 year using the app
January 5, 2024

Useful app with lots of great features. Awesome support - thank you, Karine!

COMFYIST
United States
About 1 year using the app
January 12, 2024

Great app, very user friendly and excellent customer service. Beran helped answering my questions and was very knowledgeable and pleasant to work with!

Vik Roasters
United States
10 months using the app
January 22, 2024

Omnisend has great customer service. Salma was really helpful in answering my queries and solving my problem.

Steve
United States
About 1 year using the app
December 13, 2023

I tried multiple email apps before and Omnisend is the best. The support team is fantastic and their rate is more affordable than other comparable apps. They have all of the necessary features needed and creating email newsletters is easy. Highly recommend!

Vani Cosmetics
Canada
Almost 2 years using the app
January 8, 2024

Very quick to get started with the email automation marketing app, there are a lot of templates as well as customization features are also powerful and simple enough, the process is clear!
The customer service team is very prompt and professional in responding to questions.
Highly recommended!

WeekInk
United States
17 days using the app
February 5, 2024

So far so good. Karine was amazing. I'm really just learning email mktg, but I was trying to add something to my signup form that I couldn't quite figure out. Karine went right to it, showed me what I needed and got me on my way.

Novelty Nest T-Shirts
United States
3 days using the app
January 5, 2024

Omnisend is to me the best email marketing tool. I've used four so far, and Omnisend is definitely my favourite.

It is user friendly, has features that were missing from tools I previously used (like sending an individual computer generated discount code to new subscribers), and my opening rates are higher. (This is also due to me writing better emails I'm sure, but I I truly believe that Omnisend helps).

There is also a great support team there to answer any question you may have.

Miss Valkyrie
United Kingdom
10 days using the app