Omnisend Email Marketing & SMS , 4,950 reviews

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 22, 2023

Very helpful support team. UI is much better than Klaviyo. Still a couple features missing but I've been told they would be added soon.

AngelAmora
Canada
Time spent using app: About 5 hours
January 22, 2023

Great app and very very fast support! Out of the three apps I tested, this turned out to be the best!

WoodernWatches
Latvia
Time spent using app: About 1 month
January 22, 2023

It's the second day after switching over from Klaviyo to Omnisend and I'm more than happy. It's fun and easy to work with and everything is explained with videos and easy to follow articles and in case you still don't get it done the fast and kind support helps you quickly.
Thanks Kamilia ;)

Zmoobi
Germany
Time spent using app: 3 days
January 21, 2023

Loving it so far, thank you Stefan for all of your help getting set up!

Chloe Noel & Co.
United States
Time spent using app: About 1 month
January 21, 2023

Tolle App mit sehr eleganten und "cleanen" Newslettern. Mehr Vorlagen würden wir uns wünschen, damit wir die Gestaltung nicht immer zur Gänze selbst machen müssten.
Recht rascher Support, das klappt wunderbar.

der gute Heinrich
Austria
Time spent using app: 5 months
January 20, 2023

The business I work for currently uses Omnisend and these folks are AMAZING! Can't express how thankful for the resources and the quality support we continue to receive. I recently had the pleasure of being assisted by SALMA, who was able to quickly and efficiently troubleshoot some minor issues I was coming across when creating automated emails & forms. My questions were kind of not the greatest because I honestly didn't know how to explain my problems at first BUT she was very kind and patient. I look forward to working with these folks if they are in any way providing me with the service Salma had! :)

Kahuku Farms
United States
Time spent using app: Over 2 years
January 20, 2023

I love using Omnisend as it makes it easy to manage my subscriber and get a good email marketing flow. Their recent updates have really elevate the value of this company, it's now even more user friendly and makes designing and sending emails a breeze. If you need help, there is always someone available to message you back, and I have to say that Baarath with Omnisend is a phenominal representative. He helped me check my automations and really explained how a particular set I had worked, what was needed and what steps were unnecessary. That is exactly the kind of help I look for if I ever contact customer service. Clear and detailed answers to the questions I ask. Thank you Baarath, you are an asset to you team and company. Omnisend, hire more people like him please.

Coyalz Haircare
United States
Time spent using app: About 1 year
January 20, 2023

Super easy to use & so effective in boosting sales! I encountered a limitation today & Salma was quick to assist. Very happy with the product, and customer service!

NOVAWOOLF
South Africa
Time spent using app: About 1 year
January 19, 2023

In my opinion is the best app for pop ups, marketing etc. Because has a simple interface and a multi options for personalize the things you want to send.

RO’s Stuff
Romania
Time spent using app: 17 days
January 19, 2023

works well and customer service chat is always replied to very quickly to help resolve any issues etc

Coopers Kingdom Pet Co.
Australia
Time spent using app: Over 3 years