Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.

March 19, 2024

Quick support

bzyoo
Taiwan
About 2 years using the app
January 19, 2024

Maria and Karine were amazing helping to resolve my issue. They are extremely patient and polite. They even recorded video to show me the steps. Basically they wouldn't give up until I got what I wanted. Five star service!

Crystal Finesse
United Kingdom
5 days using the app
March 5, 2024

Great app. Good customer service

Cartems Donuts
Canada
6 months using the app
December 6, 2023

I had Karine help me today. Fantastic job, the app had been set up (by me wrongly) but sending out a discount code I didn't want or couldn't find. She went to work and found exactly the source to enable me to change it! Absolutely fantastic job so glad to have this company onboard with my shop

the Housite UK
United Kingdom
About 1 year using the app
February 9, 2024

It's one of the best apps that you can find in this domain

elliott-waves-academy
United States
14 days using the app
January 24, 2024

Very fast and helpful customer service and support. Agustin did an amazing job at helping me resolve my issues today!

SeasonsBestByResa
United States
2 months using the app
January 15, 2024

Great app. Highly recommend. The support team is great. I had a issue but Maria from Omnisend support team helped me immediately. Thank you!

Hoodie Scan
Bulgaria
About 2 months using the app
January 7, 2024

Diego was really helpful with a issue I was having with discount sign up. Very patient!

Ashman Athletics
United States
5 months using the app
March 4, 2024

Been great so far. Customer service is prompt and resolves problem quick

Omèclat
United States
13 days using the app
April 22, 2024

Just the best app for mail, It increases my sales by 10 to 20%, it's great!

Cleanya bag
France
2 days using the app
Omnisend replied April 25, 2024

Hello there,

Thank you for sharing your fantastic experience! We're delighted to hear that Omnisend has contributed to such significant sales growth for your business. Your success is our priority, and we're committed to providing top-notch email marketing solutions.

We appreciate your support and look forward to helping you achieve even greater success in the future.