Reviews (5,985)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.
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Just getting started with Omnisend, and so far it's been a bit rocking getting the everything working properly. I am giving them 5 stars due to their excellent client response. With the issues we've had so far, they've been quick to get answers, and we haven't felt abandoned through the process. I am anticipating good things working with this platform.
Hello there,
Thank you for your review and the 5-star rating! We're glad to hear that our client response has been excellent and that you've felt supported throughout the process. We're committed to ensuring your experience improves and that you find great value in working with Omnisend.
We look forward to your continued success on our platform, and please remember, we're here to help whenever you need us!
It integrate pop up and email automation, great app!
Thank a lot to Saleh!
Thank you for your review! We're glad to hear that you appreciate the integration of pop-up and email automation features in our app. It's wonderful to know that Saleh was able to assist you effectively.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Recommend!! Dilara helps me a lot. Thanks
Thank you for the 5 stars! We’re so happy to hear Dilara was a big help. If you ever need anything else, we’ve got your back! 😊
I had some issues configuring my DNS settings and Mathías from customer support was more than helpful providing multiple suggestions and relevant information.
Hello there,
Thank you for your review! We're glad to hear that Mathías was able to provide helpful support and guide you through configuring your DNS settings.
If you encounter any more issues or have additional questions, please don't hesitate to reach out. We're here to ensure you have a smooth experience with all your technical needs!
Great support, had an issue with one of my templates. Maria responded quickly and fixed issue without hesitation.
Hello there,
Thank you for your review! We're pleased to hear that Maria provided great support and resolved the issue with your template quickly and efficiently.
If you encounter any more challenges or have further questions, please don't hesitate to reach out. We're here to help!
Always appreciative of the fast responses, Maria is concise and very helpful when needed!
Hello there,
Thank you for your feedback! We're glad to hear that Maria was able to assist you promptly and effectively.
We're always here to help whenever you need it!
Excellent Excellent customer service. The Best I've ever experienced:-)
Wow, double ‘Excellent’, we’re feeling extra proud! 😊 Thanks for the kind words, and we’re so glad our customer service made such an impression. We’ll keep aiming for the best!
Super easy to use. I've used other things like Klaviyo and quite a few other email marketing services in particular. Omnisend is a lot cleaner and most importantly faster. It's easy to set up and it works quickly. Klaviyo is sluggish while using and when you start to build out more complicated campaigns it becomes an issue.
Hello there,
Thank you for your review! We're glad to hear that you find Omnisend super easy to use and faster compared to other email marketing services. It's great to know that our platform is clean, quick to set up, and works efficiently even with more complex campaigns.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
We've been using Omnisend for a few weeks now, and so far have been very happy with its capabilities. It does everything we need, and is much more affordable than Klaviyo.
Support is fast and – more importantly – human. In particular, Dilara has been very helpful.
Thanks Omnisend team – looking forward to growing alongside you!
Hello there,
Thank you for your review! We're thrilled to hear that Omnisend is meeting your needs and providing good value compared to other platforms. It's great to know that our support team, especially Dilara, has been responsive and helpful. We appreciate your enthusiasm and are excited to support your growth.
If you have any questions or need further assistance as you continue to use our platform, please don't hesitate to reach out. Thank you for choosing Omnisend, and we look forward to growing together!
Kayque of the support team was incredibly helpful, providing a quick response and resolving our Shopify account issue promptly.
Thank you for the kind words! We’re glad to hear that Kayque was quick to help you out, like a coffee on a Monday morning, sometimes you just need that boost! If you need anything else, feel free to reach out—we’re always here to help! 😊