Reviews (6,006)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effectiveness and comprehensive features, ideal for startups and small businesses. Its intuitive interface supports easy campaign design, email automation, and effective list segmentation. The drag-and-drop tools and Shopify integration enhance its usability, while responsive customer support and educational resources further aid in maximizing its potential. Merchants appreciate the customizable templates and integrated review apps for improved customer interaction.
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Excellent Excellent customer service. The Best I've ever experienced:-)
Wow, double ‘Excellent’, we’re feeling extra proud! 😊 Thanks for the kind words, and we’re so glad our customer service made such an impression. We’ll keep aiming for the best!
I contacted Didem today and i was really pleased. She answered all my questions with an extremely professional, patient and solution-oriented approach. She helped me solve the problem i was experiencing quickly and managed the process very politely. I am very lucky to have met such a customer representative, thank you!
Thank you for the wonderful review! We’re so glad Didem could assist you with professionalism and patience. This feedback is so fantastic, we’re sending it to Didem to print and frame! 🖼️ If you need any more help, we’re always here for you.
Fast help with problems! Very good and fast support!
Thanks for the kind words! We’re glad we could sort things out for you in a flash!
Was having some issues with my forms and Sanya saved my day! Thanks for the awesome help! You rock!
Thank you so much for your kind words! Sanya can’t reply herself right now because she’s too busy doing a happy dance! 💃 So, on her behalf, we want to say thank you, we’re thrilled she could help save the day. If you need anything else, we’ve got your back!
I would recommend this app to anyone starting our in email marketing learning from the beginning because the customer support is really excellent, 10/10.
Thanks for the stellar review! We’re so glad to hear you’d recommend us to beginners in email marketing. If customer support were a sport, we’d be winning gold medals left and right! 🥇 If you ever need more help or have questions, we’re just a message away.
I went on the app because I needed to email my customers. I received a message that there were issues with my DNS. Kayque helped me to understand what I needed to do to resolve my issues. He double-checked what I had done and said I was good to go. I'm very thankful to him and all the support I've received over the years from the Omnisend tech support staff.
Hello there,
Thank you for sharing your experience! We’re delighted to hear that Kayque was able to assist you effectively with your DNS issues.
We appreciate your continued support and are here for any future needs you may have.
awesome and quick help, Didem was very competent and helpful. I looked for a solution for long time which he solved in one mail. Great service!
Hello there,
Thank you for your review! We're delighted to hear that Didem provided quick and competent assistance, solving your issue efficiently. We're glad to have been able to provide you with great service.
If you need any more help in the future, just let us know—we're here for you!
Thank you for Mathías' fast and efficient service. He helped me solve the problem I was facing quickly.
Well, Mathias is starting to get a big head now! 😂 Thank you for making his day, and ours too! We’re so glad he could help you out quickly. If you need anything else, we’re here to assist!
I wanted to give a special thanks to Mariia, she helped me so much to solve my problems with the DNS of my email domain, and made me feel supported in every step of the process. It's so rare to find someone that dedicated and capable. As for Omnisend, it has been my choice for a long time now, simple and streamlined, suitable especially for not too pretentious users like me.
Thank you so much for the lovely review! I'm sending this straight to Mariia so she can print it and frame it — it’s that good! We're thrilled to be your choice, and if you ever need anything else, don’t hesitate to reach out!
We gebruiken Omnisend al jaren met veel plezier en mooie resultaten. Afgelopen week had ik een probleem met mijn creditcard. Gelukkig werd ik snel geholpen door Saleh
Heel fijn contact!
Bedankt voor je lieve woorden! We’re so happy to hear Omnisend has been part of your success for years—and that Saleh swooped in to save the day with your credit card issue. Looks like we’re not just good with emails, but with wallets too! 😂 Always here whenever you need us!